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Holiday Inn Express Chicago-Downers Grove by IHG

★★·8.5/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2018-06-14 opened· 121 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 45 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Holiday Inn Express Chicago-Downers Grove By IHG. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Downers Grove (IL) becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Holiday Inn Express Chicago-Downers Grove By IHG with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Holiday Inn Express Chicago-Downers Grove By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within Holiday Inn Express Chicago-Downers Grove By IHG offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day carefree at Holiday Inn Express Chicago-Downers Grove By IHG, as complimentary breakfast is offered for your convenience. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 284 guest reviews · multi-source · as of 2026-07-10

Guests highly praise staff, especially Cecilia at breakfast and front desk agents Parth and Sal, for exceptional service. Rooms are generally clean and comfortable with a varied breakfast. Cons include aging facilities (smelly AC, loose showerheads), ongoing renovations, occasional mold/mildew issues, and parking safety concerns.

Dimension scores · cross-source

Location9.0
Service8.8
Rooms8.0
Value8.0
Cleanliness7.9
Surroundings7.8
Facilities7.7
PraisedDelicious and abundant breakfast · Enthusiastic and attentive staff service · Clean and tidy rooms · Efficient and friendly front desk check-in
ComplaintsConstruction noise and mess · Remote location far from downtown · Odors or dated facilities in some rooms · Aggressive review solicitation by staff

KEYIdeal for guests valuing service and breakfast. Be aware of renovations, aging facilities, and winter parking conditions.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located off I-335, it is close to Morton Arboretum (2.7 mi), Tivoli Theater (4 mi), and Brookfield Zoo (14.7 mi).
diningHow is the breakfast experience?
Breakfast is praised for its variety and quality, with waffles and cinnamon rolls highlighted. Staff member Cecilia receives specific acclaim for her warm service.
serviceWhat is the level of service?
Service scores 8.8/10. Front desk agents Parth and Sal are frequently praised for their warmth and attentiveness.
roomHow are the room facilities and cleanliness?
Rooms are generally clean and comfortable. However, some guests report aging facilities like smelly AC units or loose showerheads.
facilityWhat fitness and leisure facilities are available?
A 24-hour gym is available for a surcharge. Rooms feature free wired internet, coffee facilities, and cable TV.
memberWhat perks do IHG One Rewards members get?
Diamond members get bonus points, free breakfast, welcome amenities, and potential early check-in/late checkout/upgrades. Gold/Silver/Platinum members also receive bonus points and possible late checkout.
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