Search cities, hotels, brands…
1 / 24

Sercotel Gran Hotel Conde Duque

★★★★·9.0/ 10Excellent
·Hotels
2011 renovated· 142 rooms· Check-in 3:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorExpress check-in/check-outSafety deposit boxAll 55 facilities +
Review
Official

At Sercotel Gran Hotel Conde Duque, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in Sercotel Gran Hotel Conde Duque incorporate separate living room and balcony or terrace into their architectural arrangement. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a coffee or tea maker and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Sercotel Gran Hotel Conde Duque, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Sercotel Gran Hotel Conde Duque, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

04

Guest scores & sentiment

From 428 guest reviews · multi-source · as of 2026-07-06

Guests praise the location, friendly staff, and excellent breakfast. Common complaints include poor soundproofing, aging facilities (AC, mattresses), and inconsistent front desk service.

Dimension scores · cross-source

Cleanliness9.0
Rooms8.8
Service8.6
Location8.6
Surroundings8.6
Facilities8.4
Value8.2
PraisedExcellent location · Great breakfast · Friendly staff · Spacious and clean rooms
ComplaintsPoor soundproofing · Maintenance issues · Rude front desk staff · Theft risk

KEYGood for location/breakfast seekers. Avoid if noise-sensitive; check facilities and monitor service quality.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in central Madrid near San Bernardo Metro Station, it offers excellent access to the city center and cultural sites, scoring 8.6 for location.
diningIs the breakfast and dining selection rich?
The buffet breakfast features organic options and is highly praised, contributing to a 99% recommendation rate. A tea room and coffee shop are also available on-site.
familyIs this hotel suitable for families?
Yes, it welcomes pets with bowls/baskets and offers family rooms. Families appreciate the quiet neighborhood and friendly staff.
businessIs it convenient for business travelers?
Business guests value the prime location and quiet environment. Services like express check-in/out and fax/copying support business needs.
coupleWhat is the experience for couples?
Couples praise the location, staff, and breakfast. However, note that some rooms have poor soundproofing, which may cause noise disturbances.
roomHow are the room facilities and comfort?
Rooms are spacious and clean with AC, TV, and pillow menus, scoring 9.0 for cleanliness. Some guests noted aging facilities like mattresses or AC.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →