Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the stunning canyon views, exceptional staff service, and delicious food. Common complaints include lack of AC/heating causing temperature extremes, poor WiFi, difficult access roads, and some rooms lacking fridges or having outdated furnishings.

Dimension scores · cross-source

Location9.8

Service9.6

Rooms9.5

Cleanliness9.5

Facilities9.3

Value8.3

＋ PraisedSpectacular canyon views and location · Friendly and helpful staff · Delicious food · Unique architecture

－ ComplaintsNo AC, fridge, or WiFi in rooms · Difficult access road · Cold nights and windy noise · Aged furnishings and value concerns

KEYIdeal for nature lovers accepting remote conditions. Bring warm clothes for cold nights, ensure 4x4 capability, and expect no AC/poor WiFi.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Twin Room

2 × Twin bed36 ㎡up to 2

With far-reaching views of Fish River Canyon from the terrace and large windows, these rooms are in individual chalets with dry stone walls. Beds can be placed outdoors for sleeping under the stars. There is a private bathroom with free toiletries, and an additional shower located outdoors. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). The extra person rates vary according to the season and may be lower than indicated in the policies.

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Standard Double Room

1 × Double bed1 ㎡up to 2

A seating area, a desk, a terrace and a private bathroom are available in this double room. The unit has 1 bed.

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Facilities · 41

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolFamily roomsExpress check-in/check-outSafety deposit boxMassage servicesPacked lunchesParkingShared lounge/TV areaPaid WiFiOutdoor furnitureStaff adhere to local safety protocolsCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableInvoice providedGuests can opt-out any cleaning services during stayGuest room sealed after cleaningKey accessAccess to health care professionalsThermometers for guests provided by propertyInternet accessExpress check-inNo accessible train station shuttleOffsite parking discounted rates availablePool sun loungersSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasSwimming nearbyTelevision in common areasVegetarian menu options availableAccessible train station shuttleWine release eventsGame drive nearbyHousekeeping on requestNon-smoking roomsRestaurant