Search cities, hotels, brands…
1 / 24

The Ritz-Carlton, Almaty

★★★★★·9.2/ 10Excellent
TThe Ritz-Carlton·Marriott Bonvoy·Hotels
2013 opened · 2013 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningAll 102 facilities +
Review
Official

The Ritz-Carlton, Almaty provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Almaty. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at The Ritz-Carlton, Almaty as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 307 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the attentive, personalized service, spacious and comfortable rooms, and stunning high-floor mountain/city views. Dining quality and celebratory touches are well received. Main complaints involve aging smart room controls, noisy or inconsistent HVAC, breakfast value and operating hours, front desk congestion during peak times, and occasional billing disputes. Overall, the stay is luxurious and highly regarded.

Dimension scores · cross-source

Rooms10.0
Cleanliness9.6
Service9.4
Surroundings9.4
Facilities9.2
Value8.8
Location8.8
+ PraisedProfessional and warm service · Abundant and delicious breakfast · Stunning high-floor views · Clean and comfortable rooms
- ComplaintsInconvenient elevator transfers · High F&B prices · Difficulty hailing taxis · Some worn-out facilities

KEYIdeal for travelers seeking premium service, views, and dining. Confirm room view preferences in advance, visit during off-peak periods, and report any in-room tech issues immediately upon check-in.

No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →