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Apartamentos María Del Carmen

★★·8.9/ 10Recommended
·Apartments
Offsite parking discounted rates availableAir conditioningFamily roomsSafety deposit boxFax/photocopyingParkingAll 32 facilities +
Review
Property information · Hotelbeds

Set within the serene landscapes of Tsumagoi, this family-friendly hotel provides a tranquil base for exploring the highlands. The property features distinctive North European-style architecture and offers a variety of on-site facilities for relaxation and entertainment. Guests can unwind in the natural indoor and outdoor hot spring baths (onsen), enjoy treatments at the spa, or dine at one of the two on-site restaurants. Accommodation options include traditional Japanese-style rooms with tatami flooring as well as rooms with twin beds, all equipped with free Wi-Fi and air conditioning. The hotel is particularly suited for families, offering specially designed rooms for those travelling with babies. For recreation, there is a games room, shops, a golf course, and tennis courts. The Karuizawa Toy Kingdom amusement park is located just 0. 5 km from the hotel.

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Guest scores & sentiment

From 78 guest reviews · multi-source · as of 2026-07-21

Guests praise the friendly staff, spacious clean apartments, and convenient underground parking near the beach. Common complaints include worn facilities (kitchenware, taps), AC/fridge noise, and loud door closing sounds.

Dimension scores · cross-source

Service9.8
Wi-Fi9.7
Value9.3
Cleanliness9.3
Location9.2
Rooms9.1
Facilities9.0
Surroundings9.0
+ PraisedHigh cleanliness · Friendly staff · Ample parking · Convenient and quiet location
- ComplaintsSmall lavabo faucet · No elevator · Limited views · Congested summer access

KEYIdeal for drivers valuing service/location. Noise-sensitive guests should note potential AC/fridge noise; expect dated facilities.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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