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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

★★★★·8.8/ 10Recommended
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
1986-04-02 opened· 273 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 57 facilities +
Review
Official

Welcome to the Crowne Plaza® Indianapolis-Dwtn-Union-Stn located in the heart of downtown Indianapolis, just 14 miles from the Indianapolis International Airport. The hotel is within walking distance to Lucas Oil Stadium, Gainbridge Fieldhouse, and all of downtown’s entertainment and dining options. The Romanesque revival-style hotel features 26 early 1900’s authentic Pullman Train Car guest rooms which provide a unique stay. There are two full-service restaurants within the hotel located off the hotel lobby. 123 West offers breakfast each morning and Taggart’s offers a full-service bar and dinner service. The hotel is listed on the National Register of Historic Places and located on America’s first Union Station site.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 399 guest reviews · multi-source · as of 2026-07-07

Guests praise the unique train car rooms and prime location, with generally friendly staff. Common complaints include train noise affecting sleep, poor soundproofing in older facilities, high valet parking fees, and ongoing construction chaos. Some reported maintenance and hygiene issues.

Dimension scores · cross-source

Location9.0
Facilities8.7
Surroundings8.6
Service8.4
Cleanliness8.3
Value7.2
PraisedUnique train car rooms · Prime downtown location · Friendly and helpful staff · Unique train car room experience
ComplaintsExpensive and difficult parking · Poor soundproofing and train noise · Outdated facilities or maintenance issues · Train noise affecting sleep

KEYIdeal for novelty seekers and event attendees. Noise-sensitive guests should beware; expect high parking fees and older facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby conveniences?
Located in the city center next to the Indiana Convention Center, with easy access to Lucas Oil Stadium and the zoo. The location score is 9.0, making it ideal for exploring.
roomWhat makes the rooms special here?
The highlight is the unique train car rooms from the 1920s, featuring historical charm. Each room includes modern amenities like cable TV, a work desk, and a coffee maker.
diningWhat dining options does the hotel offer?
Dining includes 123 West & Taggart's Restaurant for traditional American cuisine, a sports-themed lounge, and room service. Fruits are also provided.
familyIs this hotel suitable for families?
Highly recommended for families due to the fun train car rooms. It offers family rooms, kid meals, and accessibility features. However, note the high parking fees and potential construction.
businessIs it convenient for business travelers?
Very convenient, adjacent to the convention center with high service scores (8.4). Rooms have desks, but train vibrations at night may disturb sensitive sleepers.
pros_consWhat are the main guest reviews?
With a 99% recommendation rate, pros include unique train rooms and prime location. Cons involve train noise, poor soundproofing, expensive parking, and construction chaos.
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