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Four Points by Sheraton Memphis East

★★★·8.7/ 10Recommended
FFour Points by Sheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorExpress check-in/check-outAll 36 facilities +
Review
Official

At Four Points by Sheraton Memphis East, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and safety deposit boxes. At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Four Points by Sheraton Memphis East with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Four Points by Sheraton Memphis East. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Four Points by Sheraton Memphis East, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Four Points by Sheraton Memphis East, you can always indulge in a scrumptious meal on-site.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 235 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff and cleanliness. Common complaints involve difficult hotel access, dated facilities, poor soundproofing, and lighting issues.

Dimension scores · cross-source

Facilities8.2
Service8.0
Cleanliness8.0
Surroundings8.0
Value7.6
Location7.4
PraisedFriendly and helpful staff · Spacious and clean rooms · Comfortable beds · Convenient nearby dining and shopping
ComplaintsComplex traffic patterns for entry/exit · Noise from AC or elevators · Outdated facilities or maintenance issues · Breakfast is not free

KEYGood for service-focused travelers. Drivers beware of complex access; sensitive to noise/age should check reviews.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to downtown?
Located in East Memphis, it's under a 20-minute drive to downtown attractions. However, some guests find the access complex and confusing, so plan your route in advance.
diningIs breakfast included? How is the quality?
River Oaks serves French and American cuisine. While breakfast quality is praised, some guests note it may require extra payment or have booking controversies, so confirm upon arrival.
businessIs it suitable for business trips? What office facilities are available?
Highly recommended. Business guests praise the service and cleanliness. It features a business center, meeting spaces, free wired internet, and a well-equipped gym.
familyIs it convenient for families with kids? Are there child-friendly facilities?
Children are welcome. The seasonal outdoor pool is loved by kids, and staff are attentive. Note that some facilities are dated, bathrooms are small, and soundproofing is average.
coupleHow is the experience for couples? Are the rooms quiet?
Rooms are spacious and clean with comfortable bedding. However, soundproofing is poor with potential AC/elevator noise, and lighting is dim, so request a quiet room if sensitive.
roomWhat are the room amenities? Is the Wi-Fi fast?
Each room has a 32-inch LCD TV, mini-fridge, and free Wi-Fi. Some guests note dated facilities or maintenance issues, so inspect the room upon arrival.
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