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Hyatt Regency Merida Hotel

★★★★·9.1/ 10Excellent
HHyatt Hotels·World of Hyatt·Hotels
286 rooms· Check-in 03:00 PM / out 12:00 PM
Express check-outMeeting roomsFitness facilities24-hour front deskLuggage storageExpress check-in/check-outAll 34 facilities +
Review
Official

Hyatt Regency Merida provides flawless service and all the necessary facilities for visitors. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Merida. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Hyatt Regency Merida as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Hyatt Regency Merida. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist
World of Hyatt · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability
Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Hyatt Regency Merida · 环球客入住报告(2024年1月)

  • Up to 4 PM
  • 谈心 前台很不情愿的升级
  • Globalist 只能在17层Regency Club用早餐
  • 距离ADO bus station近
2024-01-06

****3c60f · 2024-01-06 · Source ↗

Hyatt Regency Merida · 环球客入住报告(2023年2月)

  • 升级到了套房,但是当晚只有一间了所以同行的朋友没有拿到套房。
  • 餐饮非常令人惊喜,食物很丰富且好吃,已经和国内差不多水准了。而且早饭从7点开到12:30,想吃两顿早餐都没问题。
2023-02-26

yxz · 2023-02-26 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 504 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, friendly staff, and excellent breakfast. Common complaints include maintenance issues, inconsistent hot water, poor pool experience, and check-in delays.

Dimension scores · cross-source

Location9.2
Cleanliness8.8
Surroundings8.8
Facilities8.7
Service8.6
Value8.2
PraisedAttentive and professional service · High-quality breakfast and lounge · Spacious and comfortable rooms · Excellent location
ComplaintsAging facilities and maintenance issues · Noisy air conditioning · Unsatisfactory pool experience · Elevator faults or long waits

KEYIdeal for those valuing location and service. Verify hot water availability and allow time for check-in.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
With a location score of 9.2, it is praised as prime and safe. Golfing is nearby, and multilingual concierge service ensures easy travel.
diningHow is the breakfast and dining selection?
Breakfast is highly praised for being abundant and delicious. Options include Peregrina Bistro, 24-hour room service, and a café. A surcharge applies.
familyIs this hotel suitable for family trips?
Families appreciate spacious rooms and excellent service, especially the executive lounge. However, aging facilities, AC noise, and poor pool experience may affect comfort.
businessHow is the experience for business travelers?
Business guests value the prime location and comfortable beds. It features over 9,000 sq ft of meeting space. However, some rooms need better cleaning, soundproofing, and parking details.
coupleWhat are the pros and cons for couples?
Pros include prime location, friendly staff, and comfortable beds. Cons involve loud AC noise, poor soundproofing, and occasional hot water issues in some rooms.
roomHow are the room facilities and hygiene?
Rooms are generally spacious and clean (score 8.8). However, maintenance issues like dirty carpets, AC noise, and average soundproofing exist. Quiet-sensitive guests should choose carefully.
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