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Melia London Kensington a Melia Collection Hotel

★★★★·9.2/ 10Excellent
MMeliá Hotels International·MeliáRewards·Hotels
📍61 Gloucester Road, Kensington, London, England, SW7 4PE · London ↗
📞+442075848100·Official site ↗
1900 opened · 2022 renovated· 76 rooms· Check-in 03:00 PM / out 12:00 PM
Express check-outFitness facilities24-hour front deskLuggage storageExpress check-in/check-outFree WiFiAll 24 facilities +
Review
Official

This luxury newly refurbished townhouse hotel enjoys a stunning setting in London. It is located at the heart of Kensington and Chelsea, on one of London's renowned tree-lined avenues with the Natural History Museum, Science Museum, V&A, Royal Albert Hall and Hyde Park minutes away. Well connected with Gloucester Road tube station just a short walk, the hotel enjoys close proximity to London's financial and business centre. SW7 restaurant and bar is located in the hotel, an exclusive place to escape the hustle and bustle of the city and discover a fascinating fusion of British and Mediterranean cuisine and an eclectic selection of signature cocktails inspired by William Morris artworks The hotel lies just a short stroll away from the city's Royal Parks. This hotel combines an excellent location with exemplary facilities and genuine hospitality. The guest rooms enjoy a classical design, oozing elegance and sophistication. The hotel offers a range of exemplary facilities and services, ensuring a first-class experience that is sure to impress.

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Guest scores & sentiment

From 347 guest reviews · multi-source · as of 2026-07-08

Guests praise the prime location near tube stations and museums, modern renovated decor, and helpful staff. Breakfast is well-received. Common complaints include small room sizes, poor soundproofing, facility issues like broken elevators or AC, and occasional billing disputes.

Dimension scores · cross-source

Location9.8
Service8.9
Cleanliness8.9
Surroundings8.8
Facilities8.4
Value8.1
＋ PraisedExcellent location · Friendly and professional staff · Comfortable beds and good sleep · Attention to detail and surprises
－ ComplaintsSmall rooms with limited storage · Poor soundproofing · Aging facilities or maintenance issues · Inconsistent breakfast quality

KEYIdeal for travelers prioritizing transport and sightseeing. Request high-floor quiet rooms, verify facility functionality upon check-in, and double-check bills for errors.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation?＋
Located in London City Centre near major attractions, it boasts an excellent location score (9.8) and convenient access to tube stations.
diningWhat about breakfast and dining options?＋
Breakfast is available at a surcharge with varied options and positive reviews. The Hispania Kensington restaurant and room service are also available.
coupleIs this hotel suitable for couples?＋
Highly recommended for couples (121 reviews). Guests praise the prime location, friendly staff, and comfortable beds, often receiving birthday surprises.
businessIs this hotel suitable for business travelers?＋
Yes, it features a 24-hour business center, free wired internet, and conference spaces. However, some guests note that small room sizes may impact workspace comfort.
roomHow are the room size and soundproofing?＋
Common complaints include small room sizes and poor soundproofing. Some guests report noise disturbances, particularly in basement or street-facing rooms.
serviceWhat is the level of service?＋
Service scores highly (8.9). Guests consistently praise the friendly, professional, and attentive staff, including multilingual support at the front desk.
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