Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the exceptionally friendly and helpful staff, spotless rooms, and practical amenities like fridges and microwaves. The hotel offers strong value for money. Minor drawbacks include slightly dated decor in some rooms, occasional appliance or external light noise, and the adjacent restaurant operating independently with variable service.

Dimension scores · cross-source

Service9.0

Facilities9.0

Cleanliness9.0

Surroundings9.0

Value9.0

Location9.0

＋ PraisedFriendly and helpful staff · Clean and comfortable rooms · Beautiful canal views · Good value for money

－ ComplaintsDated decor/facilities · Lack of air conditioning · Poor experience at adjacent restaurant · Conflicts during room inspections

KEYIdeal for travelers valuing service, cleanliness, and value. Register parking in advance and maintain realistic expectations regarding room age and the separate adjacent restaurant.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

Book on FlyerTrip →

R

Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment

1 × Double bed48 ㎡up to 2

This cottage offers a living area with a fully-equipped kitchen with a fridge and freezer combo, glass top hob and a microwave. The bedroom has built-in cupboards and the bathroom is fitted with shower. A private patio leads off the living area and the cottage features mountain views.

Rates / book on FlyerTrip →

Suite

1 × Extra-large double bed (Super-king size)27 ㎡up to 2

This spacious, free-standing cabin with thatched roof includes a king-sized bed, reading chairs and a bathroom with twin basins. It has its own entrance and large wooden deck overlooking the garden, lagoon and ocean.

Rates / book on FlyerTrip →

Double Room

1 × Extra-large double bed (Super-king size)22 ㎡up to 2

This suite overlooks the pool and garden area and features a king-sized bed. It also has its own entrance and patio.

Rates / book on FlyerTrip →

Twin/Double Room

1 × Double bed / 2 × Twin bed18 ㎡up to 2

This log cabin has a thatched roof and features its own entrance and wooden deck. It consists of a bedroom with double or twin bedding.

Rates / book on FlyerTrip →

F

Facilities · 72

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolBBQ facilitiesLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingIroning serviceParkingPets allowedTerracePrivate check-in/check-outShuttle service (additional charge)Grocery deliveriesAdult onlyOutdoor furnitureFruitsPet bowlsBeauty ServicesStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securitySecurity alarmPub crawlsInternet accessJapanese gardenFishing nearbyExpress check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availableCharcoal grillPaddle boating nearbyPool sun loungersPrivate picnicsBilliards or pool tableSecured parkingSelf parking (surcharge)Beach umbrellasSnorkeling on siteArt gallery on siteSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Tennis lessons on siteAccessible train station shuttleAccessible shuttleFree wired internetGolf cartGolfing on siteHorse riding nearbyNon-smoking roomsNon-smoking throughout

N

Nearby & map

Sights

1

Wilderness National Park

nature

former national park around the seaside town of Wilderness, Western Cape, South Africa

2.4km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.