Novotel Zurich City West
At Novotel Zurich City-West Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Zürich with ease by utilizing the services provided by taxi and car hire. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Novotel Zurich City-West Hotel. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Novotel Zurich City-West Hotel. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in Novotel Zurich City-West Hotel incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Novotel Zurich City-West Hotel, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Novotel Zurich City-West Hotel, experience the ease of having groceries brought straight to your accommodation through their efficient service. At Novotel Zurich City-West Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Novotel Zurich City-West Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Guest scores & sentiment
From 541 guest reviews · multi-source · as of 2026-07-05
Guests praise the warm, professional staff, spacious clean rooms, and convenient tram access. Breakfast variety is highly rated. Common complaints include outdated facilities, slow check-in, poor soundproofing, maintenance issues like broken coffee machines, and occasional rude service.
Dimension scores · cross-source
KEYSuitable for families valuing service and transit. Verify room amenities, avoid peak check-in, and expect older facilities.
FAQ · grounded in hotel data & reviews
Room types · 9
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite, 1 Double Bed
<p><strong>1 Double Bed</strong></p><p>538 sq feet </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 139-cm flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Electric kettle, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, queen sofa bed, and laptop workspace</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) available</p><p>Non-Smoking</p>
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Two Bedroom Suite with Double Bed and Sofa
Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as an inner courtyard view.
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Executive Room, 1 Queen Bed with Sofa bed
<p><strong>1 Queen Bed and 1 Double Sofa Bed</strong></p><p>258 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 139-cm flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Electric kettle, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, queen sofa bed, and laptop workspace</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible doorway width (inches): 31</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) available</p><p>Non-Smoking</p>
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Superior Room, 1 Double Bed with Sofa bed
<p><strong>1 Double Bed and 1 Double Sofa Bed</strong></p><p>258 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 124-cm flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Electric kettle, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, queen sofa bed, and laptop workspace</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) available</p><p>Non-Smoking</p>
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Superior Room, 1 Queen Bed
<p><strong>1 Queen Bed</strong></p><p>258 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 124-cm flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Electric kettle, free minibar items, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, laptop workspace, and phone</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible doorway width (inches): 31</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) available</p><p>Non-Smoking</p>
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Executive Room with 1 Queen Bed and Sofa
This air-conditioned room with free WiFi is equipped with bathrobes and slippers, a 55-inch flat-screen TV as well as tea/coffee making facilities with a kettle. The free mini-bar is refilled daily. Unique features include late check-out until 16:00 on Sundays and a Nespresso machine.
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Superior Double Room
This double room with free WiFi features a mini-bar, a 49-inch flat-screen TV and air conditioning. A complimentary bottle of water is available on arrival.
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Superior Queen Room with Armchair or Sofa
This air-conditioned room has a 49-inch flat-screen TV, tea/coffee making facilities, a mini-bar and free WiFi. In addition, there is a complimentary bottle of water upon arrival.
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Superior Twin Room
This air-conditioned room features a 49-inch flat-screen TV, a mini-bar, tea/coffee making facilities and free WiFi. A complimentary bottle of water is available on arrival.
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All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.