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BIO Hotel - Hotel Quinta da Serra

Name: BIO Hotel - Hotel Quinta da Serra
Address: Estrada do Chote, 4 - Jardim da Serra, Funchal, PT

★★★★★·9.3/ 10Excellent

·Hotels

📍Estrada do Chote, 4 - Jardim da Serra · Funchal ↗

📞00351291640120·Official site ↗

2001 opened · 2014 renovated· 52 rooms· Check-in 02:00 PM / out 12:00 PM

Review

Official

Boasting a privileged, unique location, this superb hotel is nestled in the countryside and only a 25 minutes' ride from the quaint and lively Madeira's capital city of Funchal and around 35 minutes from Madeira International Airport, allowing its guests to easily access the premises. Most of the spacious guest rooms and suites have a fabulous private balcony with stunning views of the garden or the sea and delightful room amenities for a pleasant and comfortable stay such as a large flat-screen television with international channels, a minibar, complimentary Internet access and a fully equipped, en-suite bathroom with deluxe toiletries, a bathtub and a hairdryer. Business travellers can take advantage of the well-appointed meeting rooms and outdoor spaces, ideal for cocktails or product presentations. Guests can also enjoy the pool bar at the swimming pool and the cosy restaurant.

Guest scores & sentiment

From 319 guest reviews · multi-source · as of 2026-07-09

Guests praise the secluded mountain location, vast organic gardens, spacious rooms, and exceptional breakfast. Criticisms focus on the remote location requiring transport, inconsistent dining quality, occasional unfriendly front desk service, and minor maintenance issues.

Dimension scores · cross-source

Cleanliness9.2

Value9.0

Service9.0

Facilities8.9

Surroundings8.8

Location8.1

＋ PraisedBeautiful, tranquil botanical setting · Excellent, abundant organic breakfast · Spacious, comfortable rooms with thoughtful details · Good leisure facilities including pool and sauna

－ ComplaintsRemote location, requires car or shuttle · Some facilities aged or poorly maintained · Service can be slow or inconsistent · Expensive dining with variable quality

KEYIdeal for nature lovers driving or using shuttles. Check restaurant hours and manage service expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?＋

Located in a secluded village with vast organic gardens, but transport is inconvenient. Self-driving or paid shuttles are highly recommended due to the remote location.

diningWhat is the breakfast and dining experience like?＋

Breakfast is highly praised for being abundant and organic. The restaurant offers Madeira cuisine with ocean views. However, some guests note inconsistent food quality and occasionally unfriendly front desk service.

coupleIs it suitable for couples?＋

Highly suitable. 180 couple travelers praised the botanical-garden-like tranquility and spacious rooms. The spa, hot tub, and terrace bar create a romantic atmosphere perfect for relaxation.

familyIs it suitable for families with children?＋

Suitable. 64 family guests appreciated the quiet nature and large gardens. Child meals and baby gates are available. Note the remote location and check maintenance details like pool anti-slip features.

roomHow are the room facilities and comfort?＋

Rooms are spacious with AC, TV, minibar, and free WiFi, some with valley-view balconies. Cleanliness scores 9.2. However, a few guests noted outdated furniture or mattress firmness issues.

facilityWhat leisure and wellness facilities are available?＋

Features an indoor heated pool, hot tub, sauna, and spa. Also has a gym (surcharge), billiards, library, and gardens. Facility score is 8.9, though some note low pool temperature or slip risks.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Junior Suite

2 × Twin bed91 ㎡up to 3

This suite has a balcony, seating area and a spa bath. There is also a private bathroom with a hairdryer. Extras include a mini-bar.

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Single Room

1 × Twin bed42 ㎡up to 1

This room features a balcony, mini-bar and cable TV. There is also a private bathroom with a hairdryer.

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garden_viewStandard Double or Twin Room

Standard Double or Twin Room

1 × Double bed42 ㎡up to 3

1 Double Bed452-sq-foot soundproofed room, balcony/patio with garden views Internet - Free WiFi Entertainment - 42-inch LED TV with cable channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, laptop workspace, and phone; cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNeed to Know - Bed sheets not availableNon-Smoking

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garden_viewStandard Double or Twin Room, Multiple Beds

Standard Double or Twin Room, Multiple Beds

1 × Double bed / 1 × Trundle bed42 ㎡up to 3

1 Double Bed and 1 Twin Trundle Bed452-sq-foot soundproofed room, balcony/patio with garden views Internet - Free WiFi Entertainment - 42-inch LED TV with cable channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, laptop workspace, and phone; cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNeed to Know - Bed sheets not availableNon-Smoking

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Superior Double or Twin Room

1 × Double bed42 ㎡up to 3

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Superior Single Room

1 × Twin bed42 ㎡up to 1

This room features a balcony, mini-bar and cable TV. There is also a private bathroom with a hairdryer. Superior rooms are located on the 2nd, 3rd or 4th floors.

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Superior Twin Room

2 × Twin bed / 1 × Double bed42 ㎡up to 3

This twin room features a balcony, mini-bar and cable TV. There is also a private bathroom with a hairdryer. Superior rooms are located on the 2nd, 3rd or 4th floors.

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RoomTwin Room

Twin Room

2 × Twin bed / 1 × Double bed42 ㎡up to 3

This twin room features a balcony, mini-bar and cable TV. There is also a private bathroom with a hairdryer.

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Facilities · 107

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaPacked lunchesParkingTerraceSolariumPrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceKid mealsHeated poolBaby safety gatesLower bathroom sinkEmergency cord in bathroomEntertainment staffOutdoor furnitureFruitsSpa/wellness center servicesBeauty ServicesStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmKey card accessBroadcast Live sport eventsHappy hourInternet accessJapanese gardenFree beach shuttleFitness facilities (surcharge)Fishing nearbyExpress check-inNo accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availablePaddle boating nearbyBulk dispenser for toiletriesPool sun loungersReception hallBilliards or pool tableScuba diving on siteSecured parkingSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasSnack bar/deliSnorkeling on siteSupervised childcare/activitiesSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Tennis lessons on siteAccess to nearby indoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGuest education on local ecosystems and cultureFree pool cabanasHealth or beauty spa nearbyHorse riding nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceWheelchair accessible

BIO Hotel - Hotel Quinta da Serra

Guest scores & sentiment

Room types · 8

Junior Suite

Single Room

Standard Double or Twin Room

Standard Double or Twin Room, Multiple Beds

Superior Double or Twin Room

Superior Single Room

Superior Twin Room

Twin Room

Facilities · 107

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