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The Westin Cozumel

★★★★·8.7/ 10Recommended
WWestin Hotels & Resorts·Marriott Bonvoy·Resorts
2017 opened· Check-in 03:00 PM / out 11:00 AM
Proposal/romance packages availableComprehensive recycling policyNo single-use plastic stirrersExpress check-outMeeting roomsFitness facilitiesAll 62 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Westin Cozumel. Car hire offerings at the hotel enhance the ease of discovering Cozumel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and safety deposit boxes. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the The Westin Cozumel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. At The Westin Cozumel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Westin Cozumel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 382 guest reviews · multi-source · as of 2026-07-17

Guests praise the stunning ocean views, excellent beach snorkeling, and friendly staff in a quiet atmosphere. Common complaints include aging facility maintenance, slow service at times, inconsistent food quality, and occasional hygiene or safety issues.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Cleanliness8.7
Surroundings8.4
Facilities8.3
PraisedExceptional staff hospitality · Spacious ocean-view rooms with great views · Outstanding beach snorkeling · Tranquil, relaxing atmosphere
ComplaintsInsufficient beach umbrellas and loungers · Minor maintenance oversights and details · Inconsistent dining quality and limited menus · Friction in check-in/out and information sharing

KEYIdeal for tranquil getaways and snorkeling lovers. Book balcony ocean-view rooms, expect some wear-and-tear, and confirm dining reservations.

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