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Novotel Suites Mall Avenue Dubai

★★★·8.6/ 10Recommended
·Hotels
2009 opened· 180 rooms· Check-in 02:00 PM / out 12:00 PM
Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesAll 73 facilities +
Review
Property information · Agoda

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Dubai. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Novotel Suites Mall Avenue Dubai, a selection of rooms can be found that showcase unique design elements such as a separate living room. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Each morning at Novotel Suites Mall Avenue Dubai, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! Novotel Suites Mall Avenue Dubai offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Novotel Suites Mall Avenue Dubai through their distinctive delivery assistance. Indulge in the numerous pursuits available at Novotel Suites Mall Avenue Dubai. Enhance your winter enjoyment by visiting the pristine white slopes each day with ski slopes. Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the convenient location, spacious clean rooms, and exceptional staff service, with high marks for breakfast. Common complaints include repetitive breakfast options for long stays, worn-out mattresses, inconsistent housekeeping frequency, and occasional odor issues.

Dimension scores · cross-source

Location8.8
Surroundings8.6
Service8.5
Cleanliness8.5
Value8.4
Facilities8.1
Rooms8.0

KEYIdeal for families and business travelers valuing location and service. Long-stay guests should note breakfast variety and inspect room condition.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?+
Very convenient. The location dimension scores 8.8, and 205 reviews highlight its proximity to the metro and mall for easy travel.
diningAre there plenty of breakfast options? Is there an extra charge?+
Breakfast is highly rated, though long-stay guests note repetitive options. Buffet breakfast incurs a surcharge, and Deli Botique serves international cuisine.
roomAre the rooms spacious? How is the condition of the facilities?+
Rooms are generally spacious and clean, scoring 8.0. Some guests noted worn mattresses or dated fixtures, so request preferences upon arrival.
serviceWhat is the level of service at the hotel?+
Service is highly praised, scoring 8.5. Reviews highlight enthusiastic, professional multilingual staff who efficiently assist with check-in and tours.
policyWhat are the check-in and check-out times? Are pets or children allowed?+
Check-in is at 14:00 and check-out at 12:00. Per policy, the property does not accommodate children or pets, so plan accordingly.
facilityWhat recreational and fitness facilities does the hotel offer?+
Facilities score 8.1. Amenities include a health club, outdoor pool, bicycle rentals, and a complimentary beach shuttle, plus a garden and 24-hour room service.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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