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Estrel Berlin

★★★★·8.8/ 10Recommended
·Hotels
1994 opened · 2017 renovated· 1125 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageAll 72 facilities +
Review
Official

This wonderful hotel in Berlin's Neukölln district is part of a large convention and entertainment centre. Concerts and Musical Shows are on-site. There are several public transportation links in the surrounding area, bringing guests closer to Berlin's numerous sightseeing attractions. A glass-covered atrium with trees, a terrace and a bridge are all included throughout the four buildings of the hotel. The BER Airport is within a short driving distance. This largest hotel in Berlin offers 1125 rooms and suites, decorated with bright and natural tones. Each room is fitted with satellite TV, desk, air-conditioning, minibar and hair dryer. This hotel offers a variety of restaurants and bars for guests to enjoy international dishes and drinks.

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Guest scores & sentiment

From 610 guest reviews · multi-source · as of 2026-07-04

Guests praise friendly staff, spacious clean rooms, and transport links. Complaints focus on noise from the large scale, remote location, dated amenities, lack of free water/coffee, and pricey breakfast.

Dimension scores · cross-source

Cleanliness9.2
Facilities8.6
Surroundings8.4
Service8.1
Value7.2
Location6.0
+ PraisedExcellent conference facilities · Friendly and helpful staff · High-quality dining and breakfast · Accessible via public transport
- ComplaintsRemote location · Noisy lobby and public areas · Some rooms outdated or faulty · No swimming pool

KEYSuitable for conference attendees; choose rooms away from lobby/construction. Bring toiletries; avoid if seeking central location or quiet.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?+
Near Sonnenallee S-Bahn and ICC, with airport bus links. However, it is somewhat remote with limited surroundings and potential noise issues.
diningWhat is the breakfast experience? Are drinks free?+
Breakfast is varied but pricey. Rooms typically lack free water, coffee, or tea. Three restaurants and bars serve international cuisine.
roomWhat are the room conditions like? Are facilities new?+
Rooms are spacious and clean with AC and soundproofing. However, some guests report dated amenities, uncomfortable pillows, or facility faults.
serviceHow is the staff service attitude?+
Staff are widely praised for being friendly and professional. Despite the large scale causing lobby noise, service quality remains high.
facilityWhat leisure and fitness facilities are available?+
Accommodation includes free spa, sauna, and gym access. There are also massage and evening entertainment, but no swimming pool is available.
familyIs it suitable for families with children? Are there kids' facilities?+
Children and pets are welcome, with kid meals provided. Rooms are spacious, but the large scale may cause noise, and some facilities are dated.
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