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Alexandra Business Hotel

★★★★·8.3/ 10Recommended
·Hotels
Fireplace in lobbyFitness facilitiesFree breakfastFull-service spa24-hour front deskGardenAll 32 facilities +
Review
04

Guest scores & sentiment

From 104 guest reviews · multi-source · as of 2026-07-19

Guests appreciate the warm staff, varied dining, convenient location near the airport and metro, and thoughtful family room layouts. However, facilities show notable wear, with reports of odors, stains, AC failures, and bathroom defects. Occasional service friction, unclear pricing, and passport handling practices leave the experience below five-star expectations.

Dimension scores · cross-source

Service5.0
Location5.0
Value4.0
PraisedFriendly and attentive staff · Delicious food variety · Clean rooms in some cases · Central location with convenient transport
ComplaintsPoor maintenance and broken facilities · Hygiene issues and stains · AC failure or excessive heat · Rude or unhelpful service

KEYSuitable for short business or budget stays. Verify room condition and AC upon arrival; guests sensitive to older decor or hygiene details should manage expectations.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
The location scores a perfect 5.0. Guests praise its convenience near the airport and metro, making it ideal for quick transit connections.
serviceWhat is the level of service at the hotel?
Service scores a high 5.0. Guests consistently appreciate the warm and attentive staff, though occasional communication gaps were noted.
diningAre there rich options for breakfast and dining?
Offers buffet breakfast, restaurant, cafe, and bar. Guests find the food varied and tasty, though some business travelers noted occasional scarcity or chaos in breakfast supply.
roomWhat are the room facilities and hygiene conditions like?
Facilities show wear; some rooms have odors, stains, AC failures, and bathroom defects. While family rooms are thoughtful, maintenance and hygiene details are major drawbacks.
facilityWhat leisure and fitness facilities does the hotel offer?
Features a full-service spa, sauna, steam room, fitness center, terrace, and garden. Guests can enjoy massages and facials for a luxurious relaxation experience.
policyWhat are the check-in/out times, and are pets allowed?
Check-in is at 14:00 and check-out at 11:00. Pets are allowed, and 24-hour front desk with multilingual staff assists guests.
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