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Starhotels Metropole

★★★★·8.8/ 10Recommended
SStarhotels·I AM STAR·Hotels
236 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 57 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and shuttle at the hotel ensure effortless exploration of Rome. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Starhotels Metropole, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Starhotels Metropole. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 599 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location near Termini, spacious clean rooms, and helpful staff. Breakfast is abundant but pricey. Common complaints include poor soundproofing, outdated room amenities like missing outlets, and occasional maintenance issues.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.0
Location9.0
Facilities8.8
Service8.4
Value7.8
+ PraisedConvenient location · Spacious and comfortable rooms · Helpful and professional staff · Rich breakfast variety
- ComplaintsOutdated facilities or maintenance issues · Chaotic breakfast service · Average soundproofing · Billing disputes

KEYIdeal for families valuing convenience and space. Check room condition and breakfast costs; avoid noisy rooms if sensitive to sound.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located in central Rome next to Termini Station, it offers excellent transport links. Guests highly praise its convenient location for exploring the city.
diningWhat is the breakfast like? What are the options?+
The Apicio restaurant offers a rich buffet with Roman, national, and international dishes. While abundant, some guests note high prices and potential crowding during peak hours.
roomWhat are the room conditions? Are they spacious and clean?+
Rooms are praised for being spacious, bright, and clean (Cleanliness score 9.0). However, some guests report outdated amenities like missing outlets or AC issues.
serviceIs the staff service attitude good?+
Staff are generally described as enthusiastic and professional (Service score 8.4). Most guests find them helpful, though rare complaints about specific staff attitudes exist.
facilityWhat fitness and meeting facilities are available?+
The hotel features a fitness room (surcharge), 9 meeting rooms, and a private garage. Facility score is high at 8.8, catering well to business and leisure needs.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are allowed with provided bowls and baskets. Express check-in/out and cashless payment are available.
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