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Phong Nha Escape Bungalow

★★
·Hotels
Nature reserveMeeting roomsFree breakfast24-hour front deskGardenLuggage storageAll 23 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the tranquil riverside location, free bikes, and exceptional staff hospitality. Common complaints involve poor breakfast quality, high prices, dirty pools, and damp rooms.

Dimension scores · cross-source

Service9.6
Value9.1
Rooms8.9
Facilities8.9
Cleanliness8.9
Location8.8
Surroundings8.8
PraisedBeautiful riverside location and environment · Enthusiastic and helpful staff · Clean and aesthetically pleasing facilities · Good value for money
ComplaintsInconsistent food quality · Weak air conditioning · Maintenance issues with facilities · Poor attitude from some staff

KEYIdeal for those seeking tranquility and personal connection. Avoid if prioritizing dining quality or hygiene standards.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?
The hotel is located in a tranquil riverside setting surrounded by nature reserves, ideal for seclusion. It is slightly remote, so driving or taxis are recommended for sightseeing.
diningHow is the breakfast and dining?
Free cooked-to-order breakfast is provided, but reviews note average quality and high prices. On-site dining options include a restaurant, bar, and snack deli.
serviceIs the staff service good?
Yes, with a service score of 9.6. Guests highly praise the friendly, hospitable staff, especially Hoa. The 24-hour front desk offers concierge, dry cleaning, and tour assistance.
facilityWhat are the main facilities?
Facilities include an outdoor pool, free bicycles, free WiFi, garden, and terrace. While rated well (8.9), some guests noted issues with pool cleanliness and room dampness.
roomHow are the rooms?
Rooms score 8.9 and are generally spacious and comfortable, especially pool-view types. However, some guests reported dampness or worn facilities, so sensitive travelers should be cautious.
policyWhat are the check-in/out times? Are pets or children allowed?
Check-in is at 14:00 and check-out at 12:00. Pets and children are strictly prohibited. Please verify this policy before booking.
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