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Palms Hotel

★★★★·7.4/ 10Good
·Hotels
📍Survey No. 169, Royal Palms Estate, Aarey Milk Colony, Goregaon, Mumbai, 400065 · Mumbai ↗
24-hour front deskGardenFree WiFiPicnic areaPlayground on siteSafe-deposit box at front deskAll 12 facilities +
Review
04

Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime Karol Bagh location, helpful staff, and generally clean rooms. Common complaints include small room sizes, outdated facilities, musty smells in some units, and limited breakfast variety.

Dimension scores · cross-source

Service7.4
Location7.4
Value6.9
Rooms6.1
Cleanliness6.1
Wi-Fi5.9
Facilities5.9
＋ PraisedConvenient location · Comfortable beds · Good value for money · Easy parking
－ ComplaintsSecurity lock issues · Outdated and dirty facilities · Poor soundproofing/Casino smoke · Cleaning issues

KEYSuitable for those valuing location and value. Verify room size beforehand; avoid if sensitive to space or potential dampness.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transport?＋
Yes, it is in the prime Karol Bagh area, near the metro and markets, making transport and dining very convenient.
diningHow is the breakfast and dining service?＋
Offers 24-hour room service and a restaurant. While breakfast is generally well-rated, some guests note limited variety.
roomWhat are the room size and facility conditions like?＋
Rooms are generally clean but can be small. Facilities vary; some units may have outdated features or musty smells.
serviceHow is the staff attitude and professionalism?＋
Staff are praised for being friendly and professional. The 24-hour front desk assists with luggage and safety boxes.
facilityWhat fitness and leisure facilities are available?＋
Features a 24-hour health club, indoor pool, garden, and picnic area. Free WiFi and valet/self parking are available.
policyWhat are the check-in and check-out times?＋
Check-in is at 12:00 PM and check-out is also at 12:00 PM. Please plan your schedule accordingly.
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