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Merit Kensington Hotel

★★★★·8.6/ 10Recommended
·Hotels
55 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 35 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, instant coffee, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Each morning at Merit Kensington Hotel, a scrumptious, homemade breakfast kick-starts the day.

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Guest scores & sentiment

From 468 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location near Earl's Court, modern clean rooms, and comfortable beds. Common complaints include small room sizes, inconvenience of staying in separate buildings, facility issues like AC/elevator failures, and inconsistent staff service.

Dimension scores · cross-source

Location9.0
Cleanliness8.9
Surroundings8.8
Value8.0
Service7.9
Facilities7.7
PraisedExcellent location and transport access · Clean rooms and modern facilities · Abundant dining and shopping options nearby · Some staff are helpful and friendly
ComplaintsSmall room size · Slow drainage or low water pressure · Oppressive lighting in lower floors · Inconsistent service quality

KEYSuitable for travelers prioritizing transit access over space. Confirm building location beforehand and prepare for compact rooms.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation?
Located near Earl's Court Tube Station, it offers easy walking access to Kensington Palace and Harrods. Heathrow Airport is reachable in 20 minutes via direct train.
pros_consWhat are the main pros and cons of this hotel?
Pros: Prime location (9.0), modern clean rooms (8.9), and good value (8.0). Cons: Small room sizes, inconvenience of multiple buildings for luggage, and occasional facility or service issues.
roomWhat is the room size and facility condition?
Rooms are modernly designed with tea/coffee facilities and comfortable beds. However, many guests note small sizes, limited storage, and potential noise or poor lighting in lower-level rooms.
serviceHow is the hotel's service attitude?
Service is mixed. While some find staff friendly, others report cold front desk service, poor communication, and disputes over deposits.
familyIs the hotel suitable for families?
Children are allowed, and family rooms are available. Families appreciate the location and modern amenities. However, be aware of small room sizes and potential deposit disputes in some cases.
businessIs it convenient for business travelers?
Business travelers praise the location and cleanliness. However, extremely small rooms, occasional odors, and frequent elevator failures may inconvenience those with heavy luggage.
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