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Empire Hotel

★★★★·8.2/ 10Recommended
·Hotels
Sustainability/community reinvestment (10% revenue or more)Area rugs in public areasComprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsAll 81 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. The hotel offers car hire amenities to assist you in discovering your desired offerings in New York (NY). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. Start your day stress-free at Empire Hotel as breakfast is made available for you on the premises. Throughout the day, engage in the entertaining activities available at Empire Hotel. Make sure to discover the readily available beach at hotel.

04

Guest scores & sentiment

From 754 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location, friendly staff, and lobby ambiance. Frequent complaints involve dated and damaged rooms, faulty/noisy AC, small spaces, poor soundproofing, and inconsistent cleanliness.

Dimension scores · cross-source

Location9.4
Surroundings9.0
Service8.0
Cleanliness7.4
Value7.2
Facilities6.9
PraisedExcellent location · Friendly staff · Good value · Popular rooftop bar
ComplaintsSmall, dated rooms · Noisy or uncontrolled AC · Lack of amenities · Poor maintenance

KEYSuitable for location-focused travelers accepting older facilities. Verify room details; sensitive sleepers should be cautious.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
The location is excellent (9.4/10), right next to Lincoln Center and Central Park, with convenient subway access.
serviceHow is the staff service?
Service scores 8.0/10. Guests praise the friendly, professional staff and the cozy lobby ambiance, often receiving complimentary water.
roomWhat are the room size and facility conditions like?
Rooms are often described as small and dated (Facilities score 6.9). Common issues include peeling wallpaper, worn carpets, and noisy AC.
familyIs this hotel suitable for families?
The hotel policy states children are not allowed, though pets are permitted. Please check specific family requirements before booking.
diningDoes the hotel offer breakfast and dining options?
Dining includes American cuisine at Empire Rooftop and other venues. Breakfast is available for a surcharge, but room service may be limited.
facilityWhat fitness and leisure facilities are available?
Amenities include a seasonal outdoor pool, fitness center, terrace, garden, EV charging, and a computer station.
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