Name: Kim's Family Hotel
Address: 78 Vườn Đào, Ha Long, VN

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Guest scores & sentiment

From 111 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the exceptionally friendly and helpful hosts, excellent value for money, and spacious, clean rooms with comfortable beds. The main drawbacks are the hilly location requiring uphill walks, loud external nightlife music late at night, and occasional maintenance or cleanliness issues in some rooms.

Dimension scores · cross-source

Service9.2

Surroundings9.2

Facilities9.0

Cleanliness9.0

KEYIdeal for budget travelers planning Halong Bay trips. Those sensitive to noise should request a room away from the hillside venue, and verify room amenities before booking.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to walk?＋

The hotel is on a hill with scattered buildings, requiring uphill walks which some find tiring. However, it offers open views of the bay and city, and is near attractions like Bai Chay Beach.

serviceWhat is the staff attitude like?＋

Guests consistently praise the exceptionally friendly and helpful hosts, especially for tour and transport assistance. Service scores are high at 9.2.

valueIs this hotel good value for money?＋

Yes, it offers excellent value for money. Guests appreciate the affordable price and free simple breakfast. With a 99% recommendation rate and 9.2 overall score, it is a great budget choice.

roomWhat are the room conditions like? Are they clean and comfortable?＋

Most rooms are spacious, clean, and comfortable with AC and free WiFi. However, some rooms may have maintenance issues or cleanliness details needing attention, so inspect upon arrival.

diningIs breakfast provided? How is the taste?＋

A free simple breakfast with home-style taste is provided and well-received. The hotel also has a shared kitchen and BBQ facilities for self-catering.

policyWhat are the check-in and check-out times?＋

Check-in is at 14:00 and check-out is at 12:00. Express check-in/out services are available, though the front desk has limited hours.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room

1 × Queen bed37 ㎡up to 3

This double room's standout feature is the spa bath. The spacious double room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

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Deluxe Family Suite

2 × Queen bed37 ㎡up to 4

The spa bath is the standout feature of this family room. This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.

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sea_viewDeluxe Twin Room

Deluxe Twin Room

2 × Twin bed37 ㎡up to 3

Guests will have a special experience as this twin room provides a spa bath. The spacious twin room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

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Superior Family Room

2 × Double bed37 ㎡up to 4

This family room offers a spa bath. This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.

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Bed in 8-Bed Mixed Dormitory Room

1 × Twin bed35 ㎡up to 1

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Facilities · 50

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsBBQ facilitiesLift / ElevatorLuggage storageExpress check-in/check-outIroning serviceCar hireParkingTerraceCurrency exchangePrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Concierge serviceShared kitchenOutdoor furnitureStaff adhere to local safety protocolsCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareSmoke alarmsFood delivered to guest roomFace masks for guests availableHappy hourInternet accessJapanese gardenFitness facilities (surcharge)Express check-inNo accessible shuttleNo accessible train station shuttleElectric bicycle charging stationOffsite parking discounted rates availableSelf parking (surcharge)Bicycle-friendly propertyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleWater park access (surcharge)Free wired internetFront desk (limited hours)GarageRoom serviceTour desk

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Nearby & map

DiningSights

1

Nhà Hàng Linh Đan Hạ Long

Restaurant

Seafood

429m

2

Nhà Hàng Anh Em Quán Hạ Long - Hải Sản, Lẩu & Nướng

Restaurant

Seafood

1.0km

3

Nhà hàng Biển 14 Buffet Hải Sản

Restaurant

Seafood

1.1km

4

Nhà Hàng Khói Vietnamese Cuisine

Restaurant

Seafood

1.2km

5

Bamboo Cafe and Restaurant

Restaurant

Café

1.2km

6

Chill Beach Bar

Restaurant

1.6km

7

Nhà hàng Buffet Sen Á Đông

Restaurant

1.6km

8

Quán Cháo Chã

Restaurant

2.2km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.