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Hacienda Sepulveda Hotel & Spa

★★★★·9.4/ 10Excellent
·Hotels
📍Carretera Lagos de Moreno Puesto No 3132 · Lagos de Moreno ↗
📞00523434320720
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableHealth or beauty spa nearbySwimming poolFamily roomsLuggage storageSafety deposit boxAll 72 facilities +
Review
Property information · Hotelbeds

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Satisfy your appetite for lunch or dinner at Mamalena Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lagos de Moreno? This hotel has 3552 square feet (330 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite. Stay in one of 26 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the colonial ambiance, staff friendliness, and dining. Common complaints involve pool cleanliness, lack of AC in some rooms, noise from peacocks or construction, and inconsistent reception service.

Dimension scores · cross-source

Facilities9.2
Cleanliness9.2
Surroundings9.2
Service9.0
Location9.0
Value8.0
＋ PraisedRomantic ambiance and environment · Spa and massage experience · Personalized and warm service · Delicious food
－ ComplaintsFacility hygiene and maintenance · Poor soundproofing · Inconsistent service response · Hidden charges and pricing disputes

KEYIdeal for quiet getaways. Verify AC availability, avoid noisy Sundays, and clarify service details beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and surrounding environment?＋
The hotel boasts a 9.0 location score, set in historic surroundings with colonial architecture. Guests praise its tranquil atmosphere, ideal for those seeking peace and nature.
diningWhat is the dining experience like?＋
Dining is highly rated with Restaurant Mamalena and bars. Guests praise the delicious and varied food, though some families note average breakfast value for money.
facilityWhat are the main leisure facilities?＋
Facilities include a full-service spa, outdoor pool, hot tub, sauna, and steam room. Activities feature horse riding and table tennis. The facility score is 9.2, loved by couples and friends.
familyIs this hotel suitable for families with children?＋
Yes, it allows pets and offers kid meals. Families love interactive activities like horse riding. However, note that some sofa beds may be uncomfortable, and pool maintenance occasionally faces cleanliness complaints.
coupleWhat experiences are recommended for couples?＋
Couples highly praise the romantic ambiance, personalized service, and spa. The colonial architecture and quiet setting are perfect for relaxation. Check for AC availability to ensure comfort.
roomWhat should I know about room facilities and service?＋
Rooms offer non-smoking options, safes, and room service. Some guests report missing AC or outdated fixtures in certain rooms. Inspect facilities upon arrival and request changes if needed.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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