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Grande Collection Hotel & Spa

★★★★·9.2/ 10Excellent
·Hotels
42 rooms· Check-in 02:00 PM / out 12:00 PM
24-hour front deskLuggage storageTerraceFree WiFiConcierge serviceDesignated smoking areaAll 15 facilities +
Review
Official

At Grande Collection Hotel & Spa, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Hanoi with ease by utilizing the services provided by taxi and shuttle. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Grande Collection Hotel & Spa with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Grande Collection Hotel & Spa also include unique design elements like a balcony or terrace. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. Grande Collection Hotel & Spa offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Grande Collection Hotel & Spa, you can always indulge in a scrumptious meal on-site. At Grande Collection Hotel & Spa, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage and spa for ultimate relaxation.

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Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the prime Old Quarter location, exceptional staff service, and comfortable beds. Breakfast is widely appreciated. Common complaints include occasional cleaning issues (dust, unclean linens), outdated decor in some rooms, lack of a pool, and unexpected credit card fees.

Dimension scores · cross-source

Location9.6
Service9.3
Value9.2
Cleanliness9.1
Facilities8.8
PraisedPrime Old Quarter location · Exceptional & multilingual staff service · High-quality breakfast buffet · Clean, comfortable & well-designed rooms
ComplaintsLimited space or no windows in some rooms · Occasional dust accumulation in corners · Isolated booking policy & communication friction · Poor soundproofing/noise

KEYIdeal for travelers valuing location and service. Check room condition upon arrival and inquire about credit card surcharges beforehand.

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