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Roomzzz York City

★★★★·9.4/ 10Excellent
·Hotels
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 41 facilities +
Review
Official

There’s no other city in Britain quite like historic York. We like to think there’s no other place to stay there quite like Roomzzz – a riverside location with 97 striking serviced apartments. Think bold and spacious studios, many with balconies or floor to ceiling windows, with views over the River Ouse or Rowntree Park. There’s a free to use gym, comfortable social lounge and Pantry coffee shop, serving fresh coffee, cakes & sandwiches. Just across the river you’ve got Clifford’s Tower, the Castle Museum, JORVIC Viking Centre & the world-famous Shambles, We offer a hot drink and croissant every morning between 6. 30am and 10. 30am. Onsite parking is available on a first come, first serve basis on arrival and is charged from £15 per night. Alternatively, parking can be found at the Q-Park on Barbican Kent St (YO10 4AH) or Nunnery Ln (YO23 1AA) at a cost.

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Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the quiet riverside location, spacious modern rooms, and friendly staff. Common complaints include parking fees, AC noise/malfunctions, obstructed river views, and occasional maintenance or hygiene issues.

Dimension scores · cross-source

Rooms9.3
Location9.2
Facilities9.2
Cleanliness9.2
Service9.1
Surroundings9.0
Wi-Fi8.9
Value8.9
PraisedExcellent quiet riverside location · Friendly and helpful staff · Spacious, modern, and clean rooms · Complimentary breakfast appreciated
ComplaintsHigh parking fees · Maintenance issues in some areas · Poor sound insulation · Mattress comfort concerns

KEYGood for drivers/pets. Note parking fees, AC noise, and verify river views. Check condition if sensitive to wear.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it quiet?
Located by the river, it is very quiet (Location score 9.2). It requires a short walk to the city center but offers a peaceful retreat.
diningWhat is included in breakfast? Is there free coffee?
Guests highly appreciate the complimentary coffee and croissants. While some business travelers find it simple, it remains a popular perk.
roomAre rooms well-equipped? Suitable for long stays?
Rooms are spacious and well-equipped (Score 9.3) with kitchenettes, TVs, and AC. The apartment style suits families or those wanting to cook.
serviceHow is the staff service?
Staff are friendly and helpful (Service score 9.1). Many guests praised their professionalism and noted instances of complimentary upgrades.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 11:00. Early check-in may incur charges, so it is best to confirm with the hotel in advance.
pros_consWhat are the main pros and cons?
Pros: Quiet riverside, spacious rooms, friendly staff, free coffee. Cons: Parking fees, potential AC noise, obstructed river views, or worn facilities.
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