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The Marcel at Gramercy

Name: The Marcel at Gramercy
Address: 201 E 24th St, New York, US

★★★★

·Hotels

Express check-outFireplace in lobbyHealth or beauty spa nearby24-hour front deskLaundryLuggage storageAll 21 facilities +

Review

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the exceptional staff, convenient location, and the 10th-floor lounge. While rooms are small, they are clean and comfortable. Complaints focus on limited space, occasional noise, and some amenities being closed.

Dimension scores · cross-source

Location9.0

Cleanliness9.0

Service8.8

Value8.2

＋ PraisedExcellent location · Friendly and helpful staff · Good value for money · Free snacks and water

－ ComplaintsSmall rooms · Outdated facilities · Noise issues · Booking/transfers issues

KEYIdeal for those prioritizing service and location. Accept small rooms, verify lounge access, and note noise/resort fees.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋

Located in central New York, it is within walking distance of Fifth Avenue and the Empire State Building, with easy airport access and a location score of 9.0.

serviceWhat is the level of service like?＋

Guests highly praise the service, scoring 8.8 across 200 reviews. Staff are noted for being enthusiastic, responsive, and offering multilingual concierge assistance.

roomWhat are the room facilities and living experience like?＋

The 136 rooms feature premium bedding, flat-screen TVs, and private bathrooms with free toiletries. While compact, they are consistently clean, earning a 9.0 cleanliness score.

facilityWhat special facilities or public areas does the hotel offer?＋

Highlights include the popular 10th-floor lounge and rooftop terrace with Empire State Building views. Amenities feature free WiFi, a lobby fireplace, luggage storage, and 24-hour front desk.

policyWhat are the check-in/out times, and are children or pets allowed?＋

Check-out is at 11:00 AM. Per hotel policy, children and pets are not permitted, so please plan your travel arrangements accordingly.

pros_consWhat are the main pros and cons reported by guests?＋

Pros include prime location, exceptional staff, and comfortable beds. Cons focus on small room sizes, occasional noise, and some dated or closed amenities.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Room, 1 King Bed

35 ㎡up to 2

1 King Bed380 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop workspace, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)Need to Know - Limited housekeepingNon-Smoking

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Superior Room, 1 King Bed

26 ㎡up to 2

1 King Bed275 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop workspace, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)Need to Know - Limited housekeepingNon-Smoking

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Superior Room, 1 Queen Bed

17 ㎡up to 2

1 Queen Bed180 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop workspace, laptop-compatible safe, and iron/ironing board; cribs/infant beds available on requestComfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)Need to Know - Limited housekeeping, no rollaway/extra beds availableNon-Smoking

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Standard Room

14 ㎡up to 2

1 Double Bed or 1 Queen Bed151 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and phone; cribs/infant beds available on requestComfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)Accessibility - Wheelchair accessibleNeed to Know - Limited housekeeping, no rollaway/extra beds availableNon-Smoking

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978m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

The Marcel at Gramercy

Guest scores & sentiment

Room types · 4

Deluxe Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 Queen Bed

Standard Room

Facilities · 21

Nearby & map