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Citadines Toison d'Or Brussels

★★★·8.7/ 10Recommended
·Hotels
1996 opened · 2013 renovated· 154 rooms· Check-in 03:00 PM / out 11:00 AM
Comprehensive recycling policy24-hour front deskLuggage storageFree WiFiConcierge serviceDesignated smoking areaAll 37 facilities +
Review
Official

At Citadines Toison d'Or Brussels, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Always look your best in your preferred attire with the laundromat and laundry service provided at Citadines Toison d'Or Brussels. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and blackout curtains to ensure your comfort and convenience. A few accommodations at Citadines Toison d'Or Brussels also include unique design elements like a separate living room. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker. Citadines Toison d'Or Brussels offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Citadines Toison d'Or Brussels, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.

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Guest scores & sentiment

From 622 guest reviews · multi-source · as of 2026-07-04

Guests praise the excellent location near metro and city center, spacious rooms, and well-equipped kitchens. Common complaints include lack of air conditioning causing heat, noise issues, worn-out facilities, inconsistent cleaning, and difficult late-night entry.

Dimension scores · cross-source

Location9.0
Surroundings8.8
Cleanliness8.5
Service8.3
Facilities8.2
Value8.1
Rooms7.1
+ PraisedPrime location and transport · Spacious, clean, well-equipped · Good value for money · Friendly staff service
- ComplaintsStreet noise and poor soundproofing · No AC, hot in summer · Inconvenient separate toilet · Facilities feel dated

KEYSuitable for drivers or long stays. Bring condiments. Verify ventilation in summer; avoid if sensitive to noise or wear.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transport?+
Yes, the location is excellent (score 9.0). Guests highly praise its proximity to the metro and city center, making transport very convenient for exploring Brussels.
diningDoes the hotel offer breakfast? Are there kitchens in the rooms?+
The hotel offers a paid buffet breakfast. All 154 rooms feature kitchenettes with refrigerators and stovetops, allowing guests to cook their own meals.
roomAre the rooms spacious? How is the soundproofing?+
Rooms are generally spacious and clean (score 7.1), but soundproofing is a weak point. Many guests report street noise and poor insulation in older rooms.
pros_consWhat are the main pros and cons of this hotel?+
Pros: Excellent location, convenient transport, well-equipped kitchens, spacious rooms. Cons: No AC causing summer heat, noise issues, worn-out facilities, inconsistent cleaning.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 11:00. Pets are allowed. Note that late-night entry can be inconvenient, so contact the hotel in advance.
businessIs it suitable for business travel? Are there office facilities?+
Suitable for business travelers. It features a 24-hour business center, conference space, and free WiFi. However, some guests note noise and lack of AC may affect comfort.
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