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Hotel la paloma

8.3/ 10Recommended
·Hotels
📍Calle 31 266 · Izamal ↗
Offsite parking discounted rates availableAir conditioningParkingPets allowedTerraceInternet accessAll 14 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the central location, convenient parking, spacious clean rooms, and friendly staff. The main complaints revolve around a limited breakfast buffet, noise from road-facing rooms, and occasional maintenance issues such as non-functional air conditioning, fridges, or hairdryers. While the overall stay is pleasant, food quality and room amenities need improvement.

Dimension scores · cross-source

Service8.6
Rooms8.4
Cleanliness8.3
Location8.1
Facilities8.0
Value7.7
Wi-Fi6.5
＋ PraisedExcellent location · Welcoming and professional staff · Quiet and clean environment · Magnificent city view
－ ComplaintsBathroom equipment needs renovation · Minimalist breakfast · Street noise in road-facing rooms · Occasional appliance issues

KEYSuitable for transit or city-center travelers. Request courtyard-facing rooms to avoid street noise, verify AC and appliances upon check-in, and manage expectations for breakfast variety.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?＋
Yes, guests consistently praise its central location and convenient parking. With a location score of 8.1 from 75 reviews, it is a key advantage.
diningHow is the breakfast? What options are available?＋
The breakfast has limited variety and inconsistent quality. Although there is an on-site restaurant, most guests report few options, so those with high standards should plan accordingly.
businessIs it suitable for business trips?＋
Yes. Solo travelers often praise the spacious, clean rooms and friendly staff. Rooms feature free wired internet and AC, but note that street-facing rooms may have noise.
coupleHow is the experience for couples?＋
Overall cleanliness and location are praised, but hardware maintenance is a weak point. Some couples reported odors, uncomfortable beds, or appliance failures, which may affect the ambiance.
familyIs this hotel suitable for family travel?＋
Not recommended. Data shows children are not allowed, and family guests reported poor dining quality, facility failures, and slow service response, leading to polarized experiences.
roomHow are the room facilities and hygiene?＋
Rooms are generally spacious and clean, scoring 8.4. They feature modern amenities like flat-screen TVs and AC. However, a minority reported cleaning lapses, odors, or appliance failures.
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