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MAISON W

★★★★★·9.2/ 10Excellent
·Apartments
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLuggage storageExpress check-in/check-outAll 67 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praised the helpful staff, prime location near the waterfront, and modern, clean apartments with private parking. Common complaints included ant infestations, dampness/mold, AC failures, low shower pressure, and noise issues in some units.

Dimension scores · cross-source

Service9.5
Rooms9.2
Wi-Fi9.1
Value9.1
Location9.1
Cleanliness9.1
Facilities9.0
PraisedExcellent location near Old Town, waterfront, and dining · Convenient on-site private parking · Spacious, clean apartments with comfortable beds · Friendly staff and smooth check-in communication
ComplaintsInconsistent hygiene and maintenance, including dampness, mould, stains, and facility failures · Pest issues, particularly ants · Noise, privacy concerns, or external disturbances in some units · Gap between actual experience and photos/expectations

KEYIdeal for those valuing service and parking. Avoid ground/pool-side rooms due to noise/pest risks; check AC and shower pressure upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
Excellent location, 1.3km from Kamelija Shopping Centre, near St. Nicholas Church. Walking distance to waterfront, restaurants, and supermarkets.
serviceHow is the staff service?
Service score is 9.5/10. Guests highly praise the enthusiastic, professional, and helpful staff, with 24-hour front desk assistance.
facilityIs there parking available?
Yes, private parking is available and highly praised. Note that some units lack elevators, requiring luggage handling.
roomWhat are the room facilities and hygiene like?
Room score is 9.2 with modern facilities, AC, and WiFi (9.1). However, some guests reported dampness, ants, and low shower pressure.
policyWhat are the check-in and check-out times?
Check-in is at 14:00 and check-out at 10:30. Express check-in/out and cashless payment options are available for convenience.
familyIs it suitable for families with children?
Children are allowed; family rooms and kids' play equipment are available. Rooms are spacious, but some have poor lighting or cleaning issues.
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