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Hotel Ikzam Palenque

★★★★·9.1/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableGuest education on local ecosystems and cultureAir conditioningFamily roomsLuggage storageExpress check-in/check-outAll 82 facilities +
Review
04

Guest scores & sentiment

From 375 guest reviews · multi-source · as of 2026-07-07

Guests praise the quiet, leafy location, spacious clean rooms, and helpful staff. Common complaints include unstable Wi-Fi, occasional AC noise or odors, and lack of an elevator.

Dimension scores · cross-source

Cleanliness9.0
Location8.8
Surroundings8.8
Value8.6
Facilities8.6
Service8.4
Rooms7.9
+ PraisedQuiet, great location · Spacious, clean rooms · Friendly, helpful staff · Effective AC, hot water
- ComplaintsUnstable Wi-Fi · Poor soundproofing/noise · Breakfast not included · No elevator

KEYSuitable for travelers seeking quiet, value-for-money stays. Avoid low-floor/street-facing rooms for noise; note no elevator.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
Located in the quiet La Cañada area, it is walkable to the city center and bus stops. The location score is 8.8/10, ideal for visiting nearby attractions.
familyIs this hotel suitable for families with children?+
Yes, it welcomes children with kid meals and family rooms. Facilities include a pool and hot tub. Note that some beds may be short, so verify in advance.
diningIs breakfast included? What are the dining options?+
Breakfast is usually extra (optional American style). The on-site restaurant offers regional and international dishes. Reviews on food are mixed but service is good.
businessIs it convenient for business travelers? How is the Wi-Fi?+
Free Wi-Fi and business facilities are available. However, guests report unstable and slow Wi-Fi, which may affect online meetings. Test connectivity beforehand.
coupleIs the experience good for couples?+
Popular among couples (153 reviews) for its quiet environment and spacious rooms. The pool and hot tub are relaxing. However, some rooms have poor soundproofing.
roomAre the rooms well-equipped? What are the pros and cons?+
Rooms feature AC, cable TV, and private bathrooms with a cleanliness score of 9.0. Pros: spacious and clean. Cons: some have AC noise, odors, or no fridge.
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