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Holiday Inn Express London Gatwick - Crawley by IHG

★★★·8.6/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2009-02-17 opened · 2010 renovated· 138 rooms· Check-in 02:00 PM / out 12:00 PM
Electric car charging stationExpress check-outFree breakfast24-hour front deskLuggage storageExpress check-in/check-outAll 29 facilities +
Review
Official

Holiday Inn Express London Gatwick Crawley By IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in London. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Holiday Inn Express London Gatwick Crawley By IHG. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 240 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, clean rooms, and good breakfast value. Common complaints include extra parking fees, poor soundproofing causing noise issues, and occasional maintenance problems like faulty AC or uncomfortable bed frames.

Dimension scores · cross-source

Cleanliness8.6
Value8.2
Location8.0
Facilities7.9
Service7.8
Surroundings7.6
Rooms6.8
PraisedFriendly and efficient staff · Clean and tidy rooms · Extensive breakfast options · Comfortable beds
ComplaintsParking charges · Noise issues · AC/equipment faults · Corridor/neighbor disturbance

KEYGood for budget travelers. Confirm parking fees, request quiet rooms if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs this hotel convenient for getting to Gatwick Airport?
Yes, it is very convenient for travelers catching early flights. With a location score of 8.0 from 240 reviews, easy access is a key highlight.
diningDoes the hotel offer breakfast? Is it varied?
Yes, free breakfast is included. Guests praise the variety and value (8.2 score), though it can get crowded during peak times.
familyIs it convenient for families with children? What facilities are available?
It is family-friendly with toys and infant supplies available. However, family rooms can be small, and sofa beds may not be very comfortable.
businessIs it convenient for business travelers to work here?
Very convenient. It features a 24-hour business center, meeting rooms, and stable free WiFi. Business guests appreciate the efficiency and cleanliness.
roomHow is the soundproofing in the rooms?
Soundproofing is a weak point. Some guests report noise from corridors or AC (environment score 7.6). Sensitive sleepers should request quiet rooms.
serviceHow is the service at the front desk?
前台服务热情高效,获得广泛好评。多类客群均称赞员工友好,且提供多语言服务和快速入住/退房体验,服务评分达7.8。
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