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Hostal Palacio Luna

★★★·8.9/ 10Recommended
·Guest houses
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingAll 38 facilities +
Review
Property information · Hotelbeds

Centrally located in Madrid, Hostal Palacio Luna is steps from Gran Via and an 8-minute walk from Puerta del Sol. This hostel offers 10 air-conditioned guest rooms with memory foam beds, down comforters, and Egyptian cotton sheets. Amenities include complimentary Wi-Fi, room service (limited hours), a gift shop, hair salon, and tour/ticket assistance. Nearby attractions include Plaza Mayor (0. 6 mi) and the Royal Palace of Madrid (0. 6 mi). The nearest major airport is Adolfo Suárez Madrid–Barajas Airport (MAD), 10 miles away.

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the central location, cleanliness, and friendly staff. Main complaints include small rooms, insufficient AC during heatwaves, elevator issues, street noise, and access difficulties at night.

Dimension scores · cross-source

Location9.6
Service9.3
Rooms9.0
Cleanliness9.0
Surroundings8.8
Wi-Fi8.7
Value8.7
Facilities8.7
+ PraisedExcellent central location · High cleanliness standards · Friendly and helpful staff · Quiet and comfortable stay
- ComplaintsSmall room size · Difficult check-in outside reception hours · Occasional dust or nighttime noise · Insufficient AC cooling

KEYSuitable for budget travelers prioritizing location over space. Bring earplugs, check AC performance in summer, and note reception hours.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?+
It has an excellent central location near Gran Via Metro and Thyssen-Bornemisza Museum, within walking distance of Plaza de España and the Royal Palace.
pros_consWhat is the overall guest rating and what are the pros and cons?+
With a 99% recommendation rate and 9.0 score, guests love the location and cleanliness but note small rooms, AC issues, and noise.
roomWhat are the room facilities like? Is it soundproof?+
Rooms have AC, TV, and free WiFi. While soundproof rooms exist, some guests report street noise and insufficient AC cooling in summer.
serviceHow is the service attitude? Is there Chinese support?+
Staff are highly rated (9.3) for being friendly. Some guests noted Chinese communication is possible, but the front desk is unstaffed after 5 PM.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 14:00 and check-out at 12:00. Pets are not allowed, but children are welcome. Express check-in/out is available.
facilityDoes the hotel offer parking? Is there an elevator?+
The hotel has a garage and secured parking. An elevator is available, though some guests reported it is small or occasionally faulty.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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