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Palazzo dei Conti Residenza d'Epoca

Name: Palazzo dei Conti Residenza d'Epoca
Address: 5 Via dei Conti, Florence, IT

9.4/ 10Excellent

·Guest houses

📍5 Via dei Conti · Florence ↗

📞+3905519938442

Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 40 facilities +

Review

Official

With a stay at Palazzo dei Conti residenza d'Epoca, you'll be centrally located in Florence, steps from Medici Chapels and 4 minutes by foot from Cathedral of Santa Maria del Fiore. This guesthouse is 0. 3 mi (0. 4 km) from Piazza del Duomo and 0. 4 mi (0. 6 km) from Piazza della Signoria. Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM. Make yourself at home in one of the 8 air-conditioned rooms featuring espresso makers and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location near the Duomo and train station, spacious rooms with balcony views, and exceptional staff service. Minor complaints include breakfast being at a neighboring hotel, occasional minor maintenance issues, and limited check-in hours.

Dimension scores · cross-source

Location10.0

Service9.9

Rooms9.8

Cleanliness9.8

Surroundings9.6

Facilities9.5

Wi-Fi9.4

Value9.3

＋ PraisedPrime location, walkable to major sights · Exceptional and proactive staff service · Varied and delicious breakfast · Great balcony views and clean rooms

－ ComplaintsTiny red bugs on balcony · Uncomfortable pillows · Compact rooms and limited bathroom storage · Blow dryer malfunction and single entry card

KEYIdeal for travelers seeking central location and personalized service. Note breakfast is off-site and check-in hours are limited.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?＋

Rated 10.0 for location, it is centrally located near Santa Maria Novella Station and the Duomo, ideal for exploring attractions like Strozzi Palace.

roomWhat are the room facilities and service quality like?＋

Rooms score 9.8 with spacious areas, TVs, and free WiFi. Service scores 9.9, with staff like Samuela praised for attentive assistance.

diningWhere is breakfast served and how is the quality?＋

Breakfast is served at a restaurant opposite the property. While not in the main building, its quality is highly rated by guests.

coupleIs this hotel suitable for couples?＋

Highly suitable. Couples praise the prime location, spacious rooms, and balcony views of the Duomo, though some noted minor pest or pillow issues.

policyWhat are the check-in and check-out times?＋

Check-in is at 14:00 and check-out at 11:00. Guests note strict check-in limits, so plan accordingly. Private check-in/out is available.

pros_consWhat are the main pros and cons?＋

Pros: Prime location, exceptional staff, comfortable rooms with balconies. Cons: Breakfast at neighboring hotel, minor facility issues, strict check-in times.

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Palazzo dei Conti Residenza d'Epoca

Guest scores & sentiment

Room types · 3

Junior Suite with Balcony

Deluxe Double Room with Balcony

Superior Double Room

Facilities · 40

Nearby & map