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Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

★★·8.4/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2022-05-02 opened · 2014 renovated· 94 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorExpress check-in/check-outSafety deposit boxAll 43 facilities +
Review
Official

At Holiday Inn Express Hotel & Suites Grand Rapids-North By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Holiday Inn Express Hotel & Suites Grand Rapids-North By IHG. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Holiday Inn Express Hotel & Suites Grand Rapids-North By IHG come furnished with air conditioning to cater to your needs and comfort. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker. Holiday Inn Express Hotel & Suites Grand Rapids-North By IHG offers a hair dryer and toiletries in the restrooms of specific accommodations. At Holiday Inn Express Hotel & Suites Grand Rapids-North By IHG, each day commences with a scrumptious breakfast offered at no additional cost. At Holiday Inn Express Hotel & Suites Grand Rapids-North By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 179 guest reviews · multi-source · as of 2026-07-18

Guests consistently praise the friendly staff, abundant breakfast, clean rooms, and convenient location. Common complaints involve noise insulation, maintenance issues like heater malfunctions, occasional breakfast shortages, and isolated service or parking inconveniences. The balanced feedback aligns with the 7.8/10 rating.

Dimension scores · cross-source

Location8.6
Cleanliness8.6
Service8.4
Facilities8.2
Value7.8
+ PraisedGreat location · Friendly staff · Clean and tidy rooms · Varied breakfast options
- ComplaintsUncomfortable beds · Poor soundproofing · Maintenance or hygiene issues · Slow front desk service

KEYIdeal for families and business travelers seeking value. Request higher-floor rooms away from elevators if sensitive to noise, and verify parking availability in advance.

FAQ · grounded in hotel data & reviews

locationHow is the location and what entertainment options are nearby?+
The location is excellent (8.6/10), close to Fifth Third Ballpark and Van Andel Arena, ideal for sports and entertainment fans.
diningWhat is the breakfast like? What are the pros and cons?+
Generally praised as abundant and tasty, though some guests noted occasional shortages during peak hours. It is best to dine off-peak.
familyIs this hotel suitable for families with children?+
Yes, it allows children and offers an indoor pool and hot tub. However, some families noted average bed comfort and potential noise issues.
businessIs it convenient for business travelers?+
Yes, rooms have desks and free Wi-Fi, plus a business center. Business guests appreciate the spaciousness and service, but parking can be tight.
coupleWhat is the experience like for couples? Any tips?+
Good value with clean rooms and friendly staff. Couples should note potential noise from AC units or children due to soundproofing issues.
roomWhat are the room facilities and hygiene like?+
Rooms are clean and spacious (cleanliness 8.6) with wood furniture, AC, and free Wi-Fi. Check for minor maintenance issues upon arrival.
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