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Hotel Charles

★★★·8.8/ 10Recommended
·Hotels
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 57 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise 24h front desk, friendly staff, location near buses/parking, and spacious rooms with kitchens. Complaints focus on outdated facilities, noise, stairs after elevator, and rare severe hygiene issues like dirty water and bed bugs.

Dimension scores · cross-source

Service9.3
Cleanliness8.9
Location8.7
Rooms8.6
Value8.6
Facilities8.5
Surroundings8.0
Wi-Fi7.7
+ PraisedPrime location · Friendly 24/7 service · Abundant breakfast · Spacious and clean rooms
- ComplaintsBeds too soft · Noise issues · Dated facilities needing renovation · Street and ventilation noise

KEYSuitable for those valuing transit, space, and self-catering. Avoid street-facing rooms for noise. Check water quality and hygiene upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transport?+
Located 1.5km from the center with bus stops at the doorstep. Guests praise the convenient transport access (Dimension score: 8.7).
diningHow is the breakfast? Is the restaurant open on weekends?+
Breakfast has abundant options and good reviews (Dimension score: 8.6), but may be cleared by tour groups. Note: The restaurant is closed on weekends.
serviceIs the front desk service good? Is it open 24/7?+
Yes, 24-hour front desk with friendly staff. Service dimension scores high at 9.3, with guests praising the helpful and warm attitude.
pros_consWhat are the main pros and cons of this hotel?+
Pros: Convenient location, 24h friendly front desk, spacious rooms with kitchens, abundant breakfast. Cons: Outdated facilities, noise in some rooms, stairs after elevator, rare hygiene issues.
policyWhat are the check-in and check-out times?+
Check-in is at 14:00 and check-out at 11:00. Express services and cashless payment are available for convenience.
familyIs this hotel suitable for families with children?+
Children are allowed. Rooms are spacious with kitchenettes, suitable for families. Note: Some facilities are old, and there may be stairs after the elevator.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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