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Andaz 5th Avenue, By Hyatt

★★★★·8.8/ 10Recommended
AAndaz·World of Hyatt·Hotels
📍485 5th Avenue · New York ↗
📞+12126011234·Official site ↗
Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 46 facilities +
Review
Official

Andaz 5th Avenue, By Hyatt provides flawless service and all the necessary facilities for visitors. Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring concierge service. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. At Andaz 5th Avenue, By Hyatt, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms boast in-room amusement features such as in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms at the hotel, mini bar is available for those moments when it seems necessary. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist
World of Hyatt · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability
Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Andaz 5th Avenue · 探索者入住报告(2024年10月)

  • 标准2pm
  • Minibar里有免费的巧克力和软饮料，巧克力还挺好吃的
  • 挺好的（要到了五根巧克力
  • 对面就是图书馆和Bryant Park，再走两步就到时代广场
2024-10-12

****6e223 · 2024-10-12 · Source ↗

Andaz 5th Avenue · 环球客入住报告(2023年12月)

  • 设施很新，房间清洁到位，符合对Andaz的预期
  • 北美Andaz的天花板吧...至少他的minibar有免费的软饮喝；酒店新装修不错，但不知道为什么好像外墙一直在修；唯一的建议要是酒店能上品牌洗护会更好；还有每次checkout之后都会收到说房间落东西的邮件，实际上根本不是我的东西...
  • 地理位置好，离地铁口近，逛街方便，建议开车的话用点数，免费停车真的很香
2024-08-14

YLRotate · 2024-08-14 · Source ↗

Andaz 5th Avenue · 环球客入住报告(2023年9月)

  • 早餐挺好的，球客全部报销了
2024-01-03

Mastercard · 2024-01-03 · Source ↗

See all 7 reports →
⭐Check in✎Write a report
04

Guest scores & sentiment

From 271 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, spacious rooms, and attentive staff, often receiving upgrades. Common complaints include a cramped lobby, maintenance issues like odors or noise, and inconsistent breakfast service or hidden fees.

Dimension scores · cross-source

Location10.0
Rooms9.5
Service9.0
Cleanliness8.9
Facilities8.2
Value8.0
＋ PraisedPrime location · Spacious rooms with kitchenettes · Friendly and professional staff · Complimentary snacks and drinks
－ ComplaintsOutdated facilities or cleanliness issues · Difficult lighting controls · Insufficient storage space · Check-in delays or room mismatch

KEYIdeal for those valuing location and personalized service. Be aware of potential lobby crowding, maintenance quirks, and clarify tax details beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What landmarks are nearby?＋
The location is excellent (score 10.0). It sits opposite Bryant Park and the NY Public Library in prime Manhattan, offering easy access to iconic landmarks.
roomWhat are the rooms like? Are they spacious?＋
Rooms are spacious and stylish (score 9.5), featuring flat-screen TVs, kitchenettes, and luxury bathrooms with robes. Some suites offer balconies with city views.
serviceHow is the staff service and professionalism?＋
Service is highly rated (score 9.0). Guests praise the attentive and professional staff, often noting upgrades, though the small lobby can feel crowded during check-in.
familyIs this hotel suitable for families? What family-friendly facilities are there?＋
Great for families. Spacious rooms with kitchenettes are ideal for kids. Complimentary snacks and tea are provided. While some rooms have limited storage or tricky lighting, the location and amenities are well-received.
businessHow is the experience for business travelers? Are there office facilities?＋
Good for business. Features a 24-hour fitness center and business center. Rooms are spacious, but some guests note design flaws in desks/lighting and a non-traditional lobby layout.
diningHow is the breakfast and dining?＋
Dining experiences vary. While there is a restaurant and room service, breakfast consistency is mixed. However, the complimentary minibar with snacks and non-alcoholic drinks in rooms is a highlight.
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