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Hotel Palma Real

★★★★·8.8/ 10Recommended
·Hotels
📍Sabana Norte, (200 Metros Norte del ICE) · San José ↗
📞+50622906040·Official site ↗
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorSafety deposit boxFax/photocopyingAll 60 facilities +
Review
Property information · Hotelbeds

The Hotel is just a 5 minute walk from San José center, the capital of Costa Rica, and only 15 minutes by car from Juan Santamaría International Airport. Furthermore, it provides easy access to the main business, shopping and leisure areas in the capital. In 2010 the hotel was renovated and presently boasts very modern facilities and many services, especially for guests visiting San José on business. The hotel has a fully-equipped business center with internet access, photocopiers, fax, messenger service and plane ticket confirmation service. In addition, it has comfortable and spacious rooms that will make your stay relaxing and pleasurable. The Palma Real hotel has obtained the Sustainability Certificate, which helps to preserve one of the most virgin destinations in the world.

04

Guest scores & sentiment

From 79 guest reviews · multi-source · as of 2026-07-20

Guests praise the convenient location, friendly staff, and excellent breakfast. Common complaints include aging facilities, unstable Wi-Fi, missing room amenities like fridges, and issues with parking or transport arrangements.

Dimension scores · cross-source

Location8.9
Value8.7
Cleanliness8.4
Surroundings8.2
Service8.0
Facilities7.7
＋ PraisedExcellent and abundant breakfast · Friendly and helpful staff · Clean rooms and comfortable bedding · Convenient and safe location
－ ComplaintsUnreliable Wi-Fi · Occasional noise disturbances · Limited or pricey nearby dining · Inconsistent shuttle or parking communication

KEYSuitable for those valuing location and service over modern facilities. Confirm parking/shuttle in advance; avoid if stable Wi-Fi is critical.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is La Sabana Park easy to reach?＋
Located just 400 meters from La Sabana Park, the hotel scores 8.9 for location. Guests find it convenient for nature and sports activities.
diningDoes the hotel provide breakfast? What dining options are available?＋
A complimentary buffet breakfast is served at the on-site restaurant, with a coffee shop and bar available. Guests highly praise the excellent breakfast quality.
familyIs this hotel suitable for couples or family trips?＋
Yes, it suits couples and families, with positive feedback noted by guests. Family rooms are available, though some facilities show signs of aging.
roomWhat basic amenities are in the rooms? Are fridges provided?＋
Rooms include air conditioning, TV, coffee maker, and private bathroom. Some guests note that certain rooms may lack a fridge or sufficient outlets, so confirm with reception.
serviceHow is the service level? Can the front desk assist with requests?＋
Service scores 8.0, with an overall average of 8.2 across 79 reviews. Guests frequently praise the friendly staff, and 24-hour reception plus concierge services are available.
facilityWhat are the policies for Wi-Fi, parking, and the gym?＋
Free Wi-Fi and parking are provided, while the fitness center incurs a surcharge. Some guests report occasional Wi-Fi instability and parking gate delays.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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