Name: Hotel Jelena
Address: Jovana Dučića 25, Banja Luka, BA

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Guest scores & sentiment

From 135 guest reviews · multi-source · as of 2026-07-19

Guests praise the modern, clean rooms, comfortable beds, friendly staff, and convenient mall access. Breakfast is generally well-received. Common complaints involve windowless rooms, long stuffy corridors, smoke odor infiltration, unstable WiFi, and occasional service issues.

Dimension scores · cross-source

Rooms9.2

Cleanliness9.2

Service9.1

Wi-Fi9.0

Location9.0

Value8.8

Facilities8.8

Surroundings8.6

＋ PraisedExcellent cleanliness · Friendly & professional staff · High-quality & affordable dining · High overall satisfaction

－ ComplaintsRoom facility issues · Parking conditions declined · Broken AC causing cold room · Restricted or non-functional wellness facilities

KEYSuitable for travelers valuing convenience and comfort. Request windowed rooms if sensitive to darkness, and note potential WiFi or smoke issues.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

One-Bedroom Apartment

1 × Sofa bed / 1 × Queen bed46 ㎡up to 2

This apartment's standout feature is the hot tub. Offering free toiletries and bathrobes, this apartment includes a private bathroom with a bath, a hairdryer and slippers. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 2 beds.

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Double Room - Disability Access

1 × Queen bed37 ㎡up to 2

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe. The unit has 1 bed.

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Double or Twin Room - Annex

1 × Queen bed / 2 × Twin bed23 ㎡up to 2

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box.

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Double Room

1 × Extra-large double bed (Super-king size)23 ㎡up to 2

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe. The unit offers 1 bed.

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Twin Room

2 × Twin bed23 ㎡up to 2

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room features air conditioning, soundproof walls, a mini-bar, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

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Facilities · 64

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningLift / ElevatorSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceSaunaMassage servicesPacked lunchesParkingPrivate check-in/check-outShuttle service (additional charge)Kid mealsLower bathroom sinkFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessJapanese gardenNo accessible shuttleOffsite parking discounted rates availableReception hallSecured parkingSelf parking (surcharge)Shopping on siteATM/bankingTelevision in common areasVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceWheelchair accessible

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Nearby & map

Sights

1

Ferhat Pasha Mosque

place_of_worship

mosque in Bosnia and Herzegovina

1.1km

2

Cathedral of Christ the Saviour

place_of_worship

Serbian Orthodox cathedral in Banja Luka, Bosnia and Herzegovina

721m

3

Museum of Modern Art of Republika Srpska

museum

art museum in Trg srpskih junaka, Banja Luka

618m

4

Arnaudija Mosque

place_of_worship

mosque

850m

5

Gradski stadion

culture

multi-purpose stadium in Banja Luka, Republika Srpska, in Bosnia and Herzegovina

1.1km

6

Kastel Fortress

historic

fortress in Banja Luka, Bosnia and Herzegovina

1.3km

7

Cathedral of Saint Bonaventure

place_of_worship

church in Bosnia and Herzegovina

764m

8

Park Mladen Stojanović

park

1.4km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.