Name: Protea Hotel by Marriott Clarens
Address: Corner of Main and Van der Merwe Street, Clarens, ZA

Official

Protea Hotel Clarens offers top-notch services and amenities, ensuring guests experience utmost comfort. Experience the wonders of Clarens with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes. Traveling with minimal luggage is achievable at Protea Hotel Clarens due to the hotel's laundromat ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Protea Hotel Clarens is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers a hair dryer within certain chosen rooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

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Guest scores & sentiment

From 333 guest reviews · multi-source · as of 2026-07-09

Guests praise the central location, friendly staff, and breakfast. Complaints focus on noisy AC, open shower layouts lacking privacy, odors/mold, slow dinner service, inconsistent food quality, and booking communication issues.

Dimension scores · cross-source

Location9.3

Service9.1

Cleanliness9.1

Rooms8.4

Facilities8.3

Value8.2

＋ PraisedExcellent central location · Friendly and helpful staff · Clean rooms with stunning views · Good breakfast variety

－ ComplaintsBad smells in some rooms · Inconsistent food quality · Small rooms/no fridge · Limited vegetarian/halal options

KEYIdeal for location/breakfast seekers. Avoid noisy AC rooms; sensitive to open showers. Confirm requests early.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?＋

Located at the foot of the Maluti Mountains with a 9.3 location score, it is within walking distance to Clarens town and serves as an ideal base for exploring Golden Gate National Park.

diningHow is the breakfast? Is there a buffet?＋

Breakfast is highly praised for being delicious and varied, with both buffet and à la carte options. However, dinner service can be slow and inconsistent in quality.

coupleIs it suitable for couples? Any special features?＋

Highly rated by couples (226 reviews). It offers breathtaking mountain views and a terrace for sundowners, creating a romantic atmosphere with friendly staff.

familyIs it convenient for families with kids? Are there child facilities?＋

Children are allowed and kid meals are available. While the central location is great, some guests noted a lack of dedicated play areas and potential AC noise issues.

roomHow are the room facilities? Anything to note?＋

Rooms are modern but some report outdated facilities. Common complaints include noisy AC, open showers lacking privacy, and occasional odors or mold. Check rooms carefully upon arrival.

serviceAre the staff friendly and helpful?＋

Yes, with a service score of 9.1, guests consistently praise the friendly, helpful, and professional staff as a major highlight of their stay.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Larger Guest room, 1 King

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This double room has a balcony, offer king-size bed, flat-screen TV and mini-bar.

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Larger Guest room, 1 King, Mountain view, Balcony

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

Offers a king-size bed, plasma-screen TV, and a private balcony with mountain views.

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Guest room, 1 King, Mountain view

1 × Extra-large double bed (Super-king size)23 ㎡up to 2

This room features a balcony with mountain views. It comes equipped with a plasma-screen TV, tea-and-coffee-making facilities and a bar fridge. The private bathroom has a shower.

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Guest Room, 1 King

1 × Extra-large double bed (Super-king size)21 ㎡up to 2

Offers a king-size bed, plasma-screen TV, and tea/coffee-making facilities.

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Guest room, 2 Twin/Single Bed(s)

2 × Twin bed21 ㎡up to 2

This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

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Facilities · 64

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationAir conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning servicePacked lunchesParkingTerraceShared lounge/TV areaBoard games/puzzlesKid mealsOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessExercise/lap poolElectric bicycle charging stationOffsite parking discounted rates availableReception hallSecured parkingSupervised childcare/activitiesSwimming nearbyTelevision in common areasTennis lessons on siteVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)Golfing on siteHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

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Nearby & map

Sights

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Mount Horeb

nature

mountain at Clarens, Free State, South Africa

3.4km

2

Rooiberge

nature

mountain range in Clarens-Fouriesburg region in eastern Free State

6.0km

1

2

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.