Search cities, hotels, brands…
1 / 24

Four Points by Sheraton Santiago

★★★★·9.0/ 10Excellent
FFour Points by Sheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 87 facilities +
Review
Official

At Four Points by Sheraton Santiago, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by Four Points by Sheraton Santiago simplify the organization of your excursions, tourist activities, and other adventures in Santiago. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes. At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Four Points by Sheraton Santiago, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Four Points by Sheraton Santiago, you can always indulge in a scrumptious meal on-site. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 246 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, exceptional staff service, and delicious breakfast. Common complaints include dated room facilities, fast elevator doors causing minor collisions, and noise from nearby streets.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness9.0
Surroundings9.0
Facilities8.7
Rooms8.5
Value8.0
PraisedExceptional and attentive staff service · High-quality breakfast and dining · Convenient location near amenities · Cozy, home-like atmosphere
ComplaintsAging decor and facilities · Frequent pool maintenance closures · Inconsistent cleaning standards · Lack of luggage assistance

KEYIdeal for those valuing location and service. Request non-street-facing rooms to avoid noise and confirm credit card payment to avoid extra fees.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation?
Located in downtown Santiago with excellent transport links. The location dimension scores 9.0, praised for its convenience.
diningIs the breakfast and dining variety rich?
Highly rated. Buganvilia Restaurant offers local and international dishes. Guests praise the delicious and varied breakfast.
serviceWhat is the staff service attitude like?
Highly praised with a service score of 9.0. Guests frequently mention enthusiastic and professional staff like Luis and John.
roomWhat is the condition of room facilities? Any noise issues?
Rooms are spacious but some facilities appear dated. Street-facing rooms may have noise; AC can be hard to control.
facilityWhat leisure and fitness facilities are available?
Features a rooftop pool with Andes views, outdoor pool, fitness center (surcharge), hot tubs, and coffee shop.
familyIs this hotel suitable for families?
Yes. It welcomes children, offers family rooms, wheelchairs, and toys. Families praise the friendly staff and breakfast.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →