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NH Paseo de la Habana

★★★★·9.0/ 10Excellent
·Hotels
155 rooms· Check-in 03:00 PM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsAll 49 facilities +
Review
Official

NH Paseo de la Habana offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at NH Paseo de la Habana, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at NH Paseo de la Habana is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At NH Paseo de la Habana, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal. NH Paseo de la Habana offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. NH Paseo de la Habana provides a superb assortment of leisure amenities for guests to enjoy. Experience the finest of winter by enjoying daily ski adventures, effortlessly accessible with ski slopes conveniently located on the premises. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 283 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location near Santiago Bernabeu, friendly staff, and extensive breakfast. Common complaints involve small/outdated rooms, ineffective air conditioning causing heat issues, and isolated severe reports of theft and poor hygiene.

Dimension scores · cross-source

Cleanliness9.1
Surroundings8.8
Service8.2
Location8.1
Facilities8.1
Rooms7.7
Value7.2
PraisedHigh value for money · Friendly and helpful staff · Clean and comfortable rooms · Excellent breakfast
ComplaintsReception staff lack proactivity · Some rooms are small and outdated · AC failure or high room temperature · Noise disturbances

KEYIdeal for match attendees or business travelers. Verify room size and AC performance in summer; secure valuables due to rare theft reports.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What major attractions or transport hubs are nearby?
It has an excellent location right next to the Santiago Bernabeu Stadium, with easy access to the metro and major attractions like Paseo de la Castellana.
diningHow is the breakfast and dining selection?
Guests praise the extensive buffet breakfast and the on-site restaurant serving traditional Spanish dishes, along with a convenient coffee shop.
serviceWhat is the quality of service at the hotel?
Service scores are high at 8.2, with guests consistently praising the friendly, professional, and attentive staff across all interactions.
roomAre the rooms well-equipped? Is there anything to note?
Rooms feature modern amenities like AC, flat-screen TVs, and pillow menus with a high cleanliness score of 9.1, though some guests note they can be small or dated.
facilityWhat are the main facilities and public services available?
The hotel offers free WiFi, 24-hour reception, a restaurant, coffee shop, laundry, and accessible facilities, plus a shared lounge and currency exchange.
policyWhat are the check-in/check-out times? Are pets allowed?
Check-in is at 15:00 and check-out at 12:00. Pets are not allowed, but children are welcome, keeping in mind potential space constraints in some rooms.
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