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Whiteberry hotel

8.6/ 10Recommended
·Hotels
Offsite parking discounted rates availableGuest education on local ecosystems and cultureSwimming poolFamily roomsLuggage storageExpress check-in/check-outAll 88 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests rate the hotel very highly, praising the delicious and varied breakfasts, friendly staff, spotless and cozy rooms, peaceful mountain-side location, and well-maintained pool. The main drawback is poor soundproofing in the wooden building, with noise from neighbors or upper floors easily heard. Some rooms lack kettles, tea/coffee supplies, or have small fridges, and breakfast meat options can be repetitive.

Dimension scores · cross-source

Service9.9
Cleanliness9.6
Facilities9.4
Rooms9.3
Value9.3
Location9.2
Wi-Fi8.5
PraisedDelicious and varied breakfast · Friendly and professional staff · Beautiful mountain views · Cozy and comfortable environment
ComplaintsPoor soundproofing · Incomplete room amenities · Small refrigerator capacity · Lack of ironing service

KEYIdeal for families and skiers seeking a cozy, service-oriented stay. Light sleepers should note the wooden structure’s thin soundproofing; confirm sauna pricing and bring tea/coffee supplies if needed.

FAQ · grounded in hotel data & reviews

diningHow is the breakfast?
Guests highly praise the delicious and varied breakfast (dimension score 9.3). However, some note limited meat options, so trying other dishes is recommended.
pros_consWhat are the main pros and cons?
Pros include excellent service (9.9), clean rooms, and mountain views. Cons are poor soundproofing in wooden structures, occasional noise, missing kettles in some rooms, and weak Wi-Fi.
familyIs it suitable for families with children?
Yes, it welcomes pets and offers kids' play equipment, child meals, and a heated pool. 33 family guests praised its cozy atmosphere and warm service.
locationWhat is the location and environment like?
Located in the quiet Polyanitsa district with stunning mountain views (location score 9.2). Ideal for hiking and skiing, though occasional church or construction noise may occur nearby.
serviceHow is the service level?
Service is highly rated (9.9). Guests praise the friendly, professional staff offering concierge, express check-in/out, and room service, adhering to safety protocols.
policyWhat are the check-in and check-out times?
Check-in is at 14:00 and check-out at 12:00. The hotel offers express and private check-in/check-out services for convenience.
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