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The Vineyard

★★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Proposal/romance packages availableClubhouseMeeting roomsHealth clubFull-service spa24-hour front deskAll 34 facilities +
Review
Official

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. Grab a bite at The Vineyard, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 49 individually decorated guestrooms, featuring refrigerators and flat-screen televisions.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional staff service, excellent dining, and comfortable rooms. Main complaints involve tired/dirty rooms, cold pool water, limited breakfast options, and booking/billing hassles.

Dimension scores · cross-source

Facilities9.2
Cleanliness9.1
Service9.0
Surroundings9.0
Location9.0
Value8.0
PraisedExceptional staff service · Excellent dining quality · Spacious and comfortable rooms · Smooth check-in experience
ComplaintsDated room facilities · Low water pressure · Cold spa pool water · Spa requires booking/time limits

KEYIdeal for those valuing dining/service. Verify room condition, book spa slots, and double-check bookings.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in Newbury with a high location score of 9.0. It offers free self-parking and concierge services for easy exploration.
diningAre there diverse dining options? How is breakfast?
The restaurant offers delicious meals and an extensive wine selection praised by guests. Note that breakfast incurs a surcharge and some reviews mention limited options.
coupleIs it suitable for couples? Any special services?
Highly suitable. Couples praise spacious rooms and warm service. The hotel offers proposal packages, spa, and indoor pool for a romantic atmosphere.
familyCan I bring pets? How is the family experience?
Pets are allowed with food bowls provided. Families appreciate spacious rooms and pet-friendly service. However, note that children are not allowed, which may affect planning.
roomWhat is the condition of the rooms? Any notes?
Rooms are generally spacious and comfortable, but some guests report outdated facilities, dirtiness, and low water pressure. Inspect the room upon arrival.
serviceHow is the level of hotel service?
Service scores 9.0 out of 10. Guests consistently praise the enthusiastic and professional staff, with 24-hour front desk and multilingual support.
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