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Holiday Inn Chicago-Oakbrook by IHG

★★★·8.0/ 10Good
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2009-02-20 opened· 227 rooms· Check-in 03:00 PM / out 12:00 PM
Meeting roomsFitness facilitiesSwimming pool24-hour front deskGardenLuggage storageAll 40 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring express check-in or check-out are available to cater to your requirements. For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with linen service to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Holiday Inn Chicago Oakbrook by IHG, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Holiday Inn Chicago Oakbrook by IHG through their distinctive delivery assistance. Holiday Inn Chicago Oakbrook by IHG provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 362 guest reviews · multi-source · as of 2026-07-18

Guests consistently praise the friendly and helpful staff, clean rooms and hallways, convenient location near highways and shopping, and comfortable beds. Common complaints include aging facilities, thin walls leading to hallway or bar noise, limited in-room storage, and occasional maintenance oversights like broken ice machines or missing coffee pods. The overall experience is average, reflecting a mixed 6.4 rating.

Dimension scores · cross-source

Surroundings9.0
Location8.6
Facilities8.2
Cleanliness7.9
Service7.8
Rooms7.7
Value7.6
+ PraisedFriendly and helpful staff · Convenient location · Comfortable beds · Clean rooms
- ComplaintsNoise issues · Poor facility maintenance · Unfulfilled reservations · Hygiene details

KEYSuitable for travelers prioritizing location and service over modern amenities. Request connecting rooms early; noise-sensitive guests should book quiet high-floor rooms and bring earplugs.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?+
The location is convenient near highways and shopping (dimension score 8.6). Guests praise the easy access to malls and attractions, though the parking entrance can be confusing and snow removal may be delayed in winter.
diningIs breakfast included? What are the hours?+
Breakfast is available for a surcharge. It is served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM. Guests find the buffet fresh and varied, though some note slow service.
serviceHow is the front desk service?+
Front desk service is enthusiastic and helpful, highly praised by guests (service dimension score 7.8). Staff are accommodating, though some report slower response times for specific requests.
roomIs the room soundproofing good?+
Soundproofing is average, a common complaint. Thin walls may lead to hallway or bar noise at night. Sensitive sleepers should request rooms away from public areas.
facilityWhat fitness and leisure facilities are available?+
Facilities include an indoor pool and fitness center (facilities dimension score 8.2). There is also a 24-hour business center, free WiFi, and gift shops. Some guests note occasional maintenance issues with pool water quality or temperature.
policyWhat are check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are allowed. IHG Diamond members may receive early check-in or late checkout subject to availability.
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