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Sercotel Alfonso XIII

★★★★·9.2/ 10Excellent
·Hotels
📍Paseo Alfonso XIII, 40 · Cartagena ↗
📞+34968520000·Official site ↗
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageFax/photocopyingSoundproof roomsAll 39 facilities +
Review
Official

Located on one of Cartagena's main streets, Sercotel Alfonso XIII is 500 metres from the Old Town. It offers air-conditioned rooms with free WiFi. The elegant rooms at Sercotel Alfonso XIII feature a TV with international satellite channels, a safe and tea and coffee making facilities. Each one comes with a minibar and a private bathroom with a hairdryer and free toiletries. There are meeting rooms. Guests have access to a local gym. Other facilities at the hotel include an on-site bar, El Galeon, where guests can enjoy an evening drink. Sercotel Alfonso XIII is around 10 minutes' walk from Cartagena's bus and train stations.

04

Guest scores & sentiment

From 234 guest reviews · multi-source · as of 2026-07-12

Guests praise the fresh renovation, spacious rooms, excellent soundproofing, and friendly staff, especially the breakfast. Complaints focus on weak air conditioning, limited room views/sizes, and extra costs for parking and bottled water.

Dimension scores · cross-source

Value9.0
Location9.0
Cleanliness9.0
Service8.9
Surroundings8.8
Facilities8.7
＋ PraisedExceptional staff hospitality · Spacious, clean, newly renovated rooms · High-quality, extensive breakfast · Good soundproofing
－ ComplaintsPaid, non-exclusive parking · Weak air conditioning · Understaffed breakfast service · Rare severe hygiene issues

KEYSuitable for comfort seekers. Check AC performance and room view upon booking; note extra fees for parking and water.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the Old Town?＋
The hotel is located on a bustling street, just 500 meters from the historic Old Town, making it ideal for walking tours. It is also near bus and train stations for easy city exploration.
diningHow is the breakfast? What are the options?＋
Breakfast is highly praised for being rich and delicious with thoughtful variety. However, some guests noted potential staffing shortages or quality fluctuations during peak times, so booking in advance is recommended.
roomAre the rooms spacious? How is the soundproofing?＋
Rooms were recently refurbished and are generally described as spacious, elegant, and quiet due to excellent soundproofing. However, some guests noted limited views or smaller sizes in certain rooms.
pros_consWhat are the main drawbacks of the hotel?＋
Main complaints include weak air conditioning in some rooms, paid parking with potentially narrow spaces, lack of free bottled water in rooms, and occasional issues with shower leaks or unstable Wi-Fi.
serviceIs the staff service good?＋
The staff is widely praised for being friendly and professional, particularly at the front desk and bar. The service dimension scores 8.9 out of 10, reflecting high guest satisfaction with staff attitudes.
facilityDoes the hotel have a gym or fitness facilities?＋
The hotel offers fitness facilities (with a surcharge) and access to a local gym. Bike rentals are also available for guests who wish to explore the city at their own pace.
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