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Riviera Mackay

★★★★·9.1/ 10Excellent
·Hotels
Long-term parking (surcharge)Luggage storageTerraceFree WiFiConcierge serviceLong-term parking (surcharge)All 12 facilities +
Review
Property information · Hotelbeds

Enjoy stunning views from the rooftop terrace at Riviera Mackay, where complimentary Wi-Fi and concierge services are at your disposal. Other amenities include dry cleaning/laundry services and luggage storage. Self-parking is available onsite (subject to charges). Each of the 28 air-conditioned rooms offers a fully equipped kitchen with a full-sized refrigerator/freezer and oven, along with a private furnished balcony. Entertainment is provided by a 42-inch LED TV with satellite programming, and you can stay connected with complimentary Wi-Fi. A desk and separate sitting area add to your comfort, and housekeeping is provided once per stay. Located in the heart of Mackay, Riviera Mackay is a 5-minute walk from Bluewater Lagoon and Caneland Central. This aparthotel is 0. 4 miles from Jubilee Park and 0. 6 miles from the Mackay Entertainment and Convention Centre. Nearby attractions also include Artspace Mackay (0. 4 mi), Ken Burgess Orchid House (1. 3 mi), and the Mackay Regional Botanical Gardens (2. 3 mi). The preferred airport is Mackay, QLD (MKY), 3. 7 miles from the property.

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Guest scores & sentiment

From 240 guest reviews · multi-source · as of 2026-07-23

Guests praise the modern, clean apartments, prime location, and friendly staff, especially the rooftop terrace. Common complaints include inconsistent cleaning, maintenance issues like faulty TVs, noise, and occasional rude service.

Dimension scores · cross-source

Location9.3
Service8.4
Surroundings8.4
Rooms7.9
Cleanliness7.9
Value7.8
Facilities7.8
Wi-Fi7.4
+ PraisedExcellent location · Spacious and comfortable rooms · Beautiful river views · Excellent location near shops and river walk
- ComplaintsPoor cleanliness · Broken appliances · Poor maintenance · Poor Wi-Fi

KEYSuitable for families/long stays due to location. Inspect room cleanliness and facilities upon arrival; be cautious regarding service consistency.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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