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The Duke Hotel

★★★
·Hotels
📍Miguel Grau 851, El Tambo, El Tambo · El Tambo ↗
Offsite parking discounted rates availableFree breakfast24-hour front deskFree WiFiConcierge serviceFree breakfastAll 13 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise friendly staff, elegant refurbished rooms, and excellent breakfast. Complaints focus on small/outdated rooms, lack of fridges, steep location hindering mobility, noise, and inconsistent service value.

Dimension scores · cross-source

Service9.5
Wi-Fi9.4
Cleanliness9.4
Rooms9.3
Facilities8.8
Location8.5
Value8.1
＋ PraisedFriendly and professional staff · Excellent location · Comfortable, clean and refurbished rooms · Quality food and bar
－ ComplaintsSteep and long uphill walk from town · Some room facilities outdated or maintenance issues · Occasional breakfast service disorganisation or inconsistent quality · Limited parking spaces

KEYIdeal for those valuing service and ambiance. Not suitable for limited mobility due to steep location. Verify room size and facilities.

FAQ · grounded in hotel data & reviews

diningDoes the hotel offer breakfast? How is the quality?＋
Yes, complimentary daily continental breakfast is provided. Guests highly praise its quality and abundance, though some note occasional rushed service.
locationIs the location convenient? Is transport easy?＋
The location is considered convenient near key attractions. However, it is built on a steep hill, making walking strenuous. Paid airport shuttle and free self-parking are available.
serviceHow is the staff service attitude?＋
Staff service scores 9.5/10. Guests highly praise the friendly and professional attitude, though some note inconsistent service efficiency.
roomWhat are the room facilities? Are there fridges?＋
Rooms feature LCD TVs, free WiFi, and shower baths, offering an elegant environment after renovation. However, many guests report small, dated rooms and a lack of amenities like fridges.
familyDoes this hotel allow children?＋
No. The hotel policy explicitly states that children are not allowed. It is not suitable for family trips and is better for adult travelers.
coupleIs it suitable for couples?＋
Highly recommended. Among 45 couple travelers, the comfortable rooms, quality dining, and convenient location were highly appreciated despite the uphill walk.
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