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Hotel Jafferau

★★★★
·Hotels
Arcade/game roomNightclubExpress check-outFireplace in lobbyHealth clubFull-service spaAll 58 facilities +
Review
Official

Enjoy a relaxing stay at Hotel Jafferau in Bardonecchia, nestled in the Susa Valley. This ski-in/ski-out hotel offers a full-service spa with massages, body treatments, and facials. Maintain your fitness routine at the health club, or enjoy the vibrant atmosphere of the on-site nightclub. The hotel also features complimentary wired and wireless internet access, concierge services, and supervised childcare. Dine at 'sommeiller, ' the hotel's restaurant and bar/lounge, or enjoy room service during limited hours. For business travelers, a business center and express check-in are available, along with conference space for events. The 94 guestrooms offer private bathrooms with showers, complimentary toiletries, bidets, safes, desks, and digital programming. A roundtrip airport shuttle is available for a surcharge, and self-parking is available on-site (subject to charges).

04

Guest scores & sentiment

From 180 guest reviews · multi-source · as of 2026-07-13

Guests praise the ski-in/ski-out location, stunning views, and friendly staff. Major complaints involve outdated facilities, inconsistent dining quality with high prices, slow service, and room maintenance issues like broken TVs.

Dimension scores · cross-source

Location9.0
Value6.0
Service6.0
PraisedStunning views & ski location · Friendly & helpful staff · Spacious & bright rooms · Excellent location near lifts/slopes
ComplaintsOutdated & poorly maintained facilities · Poor dining quality & long waits · Dirty or broken SPA facilities · Hidden fees & unreasonable charges

KEYSuitable for skiers seeking convenience and views. Manage expectations for dining/service efficiency and verify room condition upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transport?
Rated 9.0 for location, it offers direct ski access and stunning mountain views. However, some guests note it is isolated with limited transport options. Self-driving or pre-booked shuttles are recommended.
diningAre there diverse dining options and how is the quality?
It offers a generous breakfast buffet and the Someiller restaurant with a bar. Feedback from 180 guests notes varying food quality, so reviewing menus in advance is advisable.
coupleIs it suitable for couples?
Highly recommended. 73 couples praised the stunning views, ski convenience, and warm service. Note that facilities are somewhat dated, so those seeking premium hardware should keep this in mind.
roomWhat are the room conditions like?
Rooms are spacious with open views, but some guests reported maintenance issues like broken TVs, leaks, and unstable hot water. Inspect equipment upon arrival and report any issues to the front desk.
serviceHow is the service efficiency?
The service dimension scores 6.0. While most staff are friendly, overall response is slow, with frequent complaints about front desk professionalism and wait times. Off-peak hours are recommended for check-in/out.
facilityWhat leisure and sports facilities are available?
It features a full-service spa, health club, sauna, kids' pool, and yoga classes. Nearby, you can enjoy downhill skiing, cross-country skiing, and hiking/biking trails.
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