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HARRIS Hotel Batam Center

★★★★·9.1/ 10Excellent
·Hotels
2012 opened · 2012 renovated· 168 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 66 facilities +
Review
Property information · Agoda

HARRIS Hotel Batam Center provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and car hire amenities for your ease in navigating around Batam Island. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at HARRIS Hotel Batam Center as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at HARRIS Hotel Batam Center, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at HARRIS Hotel Batam Center. Unwind and conclude each day delightfully by stopping by massage and spa, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 762 guest reviews · multi-source · as of 2026-07-03

Guests praise the ferry-terminal proximity and friendly staff, plus varied breakfast. Complaints focus on dated room facilities, maintenance issues (AC, smells), and occasional booking communication errors.

Dimension scores · cross-source

Surroundings9.4
Location9.2
Service8.9
Value8.6
Cleanliness8.6
Rooms8.4
Facilities8.1
+ PraisedPrime location near ferry terminal and mall · Friendly and helpful staff · Varied and delicious breakfast · Good value for money
- ComplaintsOutdated facilities and poor maintenance · Cleanliness issues (odors, stains) · Poor soundproofing and noise · AC malfunctions or leaks

KEYIdeal for transit-focused travelers. Verify room details and report maintenance issues promptly upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located?+
Yes, it is next to Mega Mall and the International Ferry Terminal, with a short drive to Hang Nadim Airport. The location score is 9.2.
diningHow is the breakfast?+
Breakfast is varied and distinctive, highly praised by guests. While some suggest more variety, it remains a major pro.
familyIs it suitable for families with children?+
Highly suitable. Families (289 reviews) praise the location, service, and breakfast. Kid meals are available, though some facilities are dated.
businessIs it convenient for business travel?+
Business guests appreciate the strategic location, fast Wi-Fi, and service. Business center and fax are available, but some rooms have poor soundproofing.
roomWhat is the condition of the rooms?+
Rooms are spacious and clean (8.6). Equipped with TVs and safes. However, some guests report dated facilities, AC faults, or odors due to maintenance issues.
serviceAre the staff friendly?+
Very good. Friendly and attentive staff are a major pro, with a service score of 8.9. Guests consistently praise their professionalism.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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