Name: Casa Primal
Address: Camino al volcan 30517 30517, Santiago, CL

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the unique architecture, tranquil nature, and exceptional staff hospitality. Food quality is highly rated. Common complaints involve room details: poor soundproofing, facility noise, lack of closets/luggage racks, and occasional maintenance issues like hot water or bed comfort.

Dimension scores · cross-source

Surroundings9.8

Service9.7

Rooms9.6

Location9.5

Cleanliness9.5

Facilities9.3

Value9.1

Wi-Fi8.6

＋ PraisedEnthusiastic and attentive staff · Beautiful environment and nature experience · High quality food and breakfast · Charming architecture and atmosphere

－ ComplaintsLack of storage space in rooms · Dampness or bad odors in some rooms · Average soundproofing · Maintenance issues (AC/hot water)

KEYIdeal for nature lovers seeking relaxation and premium service. Sensitive sleepers should check room conditions; long-stay guests may need extra storage.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Room

1 × Extra-large double bed (Super-king size)44 ㎡up to 2

This double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Superior Double Room

1 × Extra-large double bed (Super-king size)30 ㎡up to 2

This double room's special feature is the pool with a view. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Standard Double Room

1 × Queen bed22 ㎡up to 2

The double room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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Facilities · 41

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningSwimming poolMassage servicesParkingTerracePrivate check-in/check-outAdult onlyOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedPhysical distancing in dining areasProcess in place to check health of guestsAccess to health care professionalsFace masks for guests availableThermometers for guests provided by propertyInternet accessJapanese gardenExercise/lap poolOffsite parking discounted rates availableSelf parking (surcharge)Beach yoga on siteSnack bar/deliSwimming nearbyAccess to nearby outdoor poolWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyNon-smoking roomsRestaurant

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Nearby & map

Dining

1

La Cafetería del Cajón

Restaurant

Café

18.0km

2

Trattoria Calypso

Restaurant

Italian

18.1km

1

2

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.